Frequently Asked Questions
About Loyola University Chicago Campus Safety
- How do I get to Loyola University Campus Safety Department?
Our Lakeshore Campus office is located at 6427 N Sheridan Road, located in the Southernmost storefront in the Granada Center building.
Our Water Tower Campus office is not accessible to unauthorized person, but if you need assistance you can walk up to the front desk at any one of our buildings.
- What hours and days are you open?
We are open 24 hours a day, 7 days a week, 365 days a year.
- How come some officers carry guns and others don't? Is there difference in Campus Safety Officers?
Loyola has three tiers of officers. Campus Security Officers are unarmed officers who have received the state required level of training. Campus Safety Officers are unarmed officers who have successfully completed an accredited 440 hour police training academy. Campus Police Officers are armed officers who have successfully completed an accredited 440 hour police training academy and extensive firearms training and qualifications, psychological exams.
- I had a house party off campus and Campus Safety came, are they allowed to do that?
Yes, Loyola Campus Safety officers have an expanded jurisdiction that allows them to patrol and respond to parties in a specific geographic area. Within this expanded jurisdiction they have the same abilities as the Chicago Police Department.
- I live off campus and there are suspicious people who hang out on my front porch, can I call Campus Safety?
Yes, we encourage you to first call 911 and get the Chicago Police Department involved but you can also contact us and we will respond alongside CPD.
- I reported a bicycle stolen with Loyola University Campus Safety, should I make a report with the Chicago Police Department?
Yes, you should always report a crime with the Chicago Police Department.
- How do I make a complaint against a Loyola University Campus Safety officer?
Loyola University Chicago encourages anyone who feels they have been not been treated properly by a Campus Safety officer should contact the Director of Campus Safety, Bob Fine, as soon as possible. You can report any incidents by completing an online feedback form.
- I was downtown at Navy Pier over the weekend and had my purse stolen, should I make a report with Campus Safety or the Chicago Police Department?
You should always make a report with the Chicago Police Department. If you had any University property stolen (including keys and ID cards) you should make a theft report with Campus Safety.
- If I'm on campus and I call 911, who responds?
If you call 911 on campus, the call will go to the City of Chicago's 911 system and they will dispatch the Chicago Police Department or the Chicago Fire Department, depending on the nature of your emergency. Calling 44-911 from an on-campus phone will place you in touch with Loyola Campus Safety.
- Does the University have a text messaging system?
Yes. Known as Loyola Alert, the University has emergency notification communication system sends a text message, email and voice call to the registered phone number and email address of students, faculty and staff in the event of a life- threatening, campus-wide emergency. All persons with a Loyola University Chicago UVID are eligible to sign up for the Loyola Alert service. They must have a cell phone that is equipped to receive text mail messages. Users of the service are encouraged to update their contact information annually at the start of the academic year by logging on to http://www.luc.edu/alert. You are not required to sign up but it is strongly encouraged.
- I have been raped. What are my options?
Please visit the sexual assault page for information on what to do if you are the victim of a rape.
- What should I do for a medical emergency?
If you or someone you know is having a medical emergency on campus, you should immediately call 911 and then report it to Campus Safety by calling 44-911 from any on campus phone or 773.508.6039 from any phone. An Officer will be immediately dispatched to your location. Examples of this will be people who are not breathing, unconscious, shortness of breath, crushing chest pain or significant physical trauma. LUC EMS operates overnight while school is in session and will respond to any medical calls that come into Campus Safety while they are in service. These are trained and licensed EMT's who will assess you and make the appropriate recommendations for further treatment.
- What should I do if my friend is very drunk, has passed out, and is not waking up?
You should contact Campus Safety immediately at 44-911 from an on-campus phone or 773.508.6039 from a cell phone. You should not delay in calling as any delay could be life threatening depending on the level of intoxication. The University's main focus is to get intoxicated individuals immediate medical attention and not to get someone in trouble. The health and well- being far outweighs any concerns about disciplinary action. Please note that the incident will be reported to the appropriate college official as a medical assist.
- What's the most common crime that happens on campus?
The vast majority of crime on campus is property crime which is mainly theft of unattended property. The more common areas to have property stolen are in any publicly accessible areas on campus, this includes the libraries, Information Commons, Centennial Forum Student Union, and common areas in dorm rooms.
- Does Campus Safety see a large number of residence hall rooms burglarized?
Generally speaking the Resident Halls on campus are very safe. All Resident Halls require someone use a Loyola ID authorized for that building to enter. All of our first year resident halls have desk personnel who are stationed at the entrance to check in guests. All Resident Hall rooms have dead-bolts on the doors as well as a peephole to look out. Very few burglaries are reported from Residence Halls every year, however, when they do occur it is because the residents of the room did not lock their doors.
Your Role in Staying Safe
- What is your biggest concern when it comes to safety at Loyola University Chicago?
Our biggest concern is the safety and well being of every person who steps onto our property. We work very hard to ensure that Loyola University Chicago is a safe place that allows people to study and worship safely.
- Rogers Park is kind of a sketchy area, is it safe?
The Lakeshore Campus is located in the 24th District of the Chicago Police Department. Out of the 25 police districts in the city, the 24th District is the 5th lowest in terms of reported crimes; both property and personal. Campus Safety works with the Chicago Police Department to ensure that the Loyola community is as safe as it can be. Often I have to leave campus late, and especially when it becomes darker early, I find myself walking alone at night. Whenever possible you should plan your activities so that you are never walking alone at night. If you are walking on campus, be sure to stick to the sidewalks and pathways that are lit. Keep an eye out for the nearest blue light emergency phone in case you need to contact Campus Safety quickly. If you are out alone between 6pm and 2:30am, we encourage you to use the 8-RIDE escort service. If you are out after 2:30am or during breaks where 8-RIDE service is not operating, we encourage you to keep money on hand to be able to take a taxi. We recognize that emergencies pop up and that you can not always plan your events in advance. If you find yourself unable to safely walk home alone at night, we suggest contacting Campus Safety at 773.508.6039 and asking if they have any suggestions or might be able to help.
- What are the hours of operation for the shuttle buses and 8-RIDE?
For information on the shuttle buses or the 8-RIDE program, please contact the Transportation office at (773) 508-2399 or their website.
Information and Services
- I am applying for an internship that requires that I demonstrate that I have not been disciplined by the University for my conduct, can Campus Safety provide a letter stating so?
In order for a University background check to be completed, we must receive a letter from the organization you are applying to and it must also include your signature giving us permission to provide the information to the organization. We will then contact the organization with our findings. We do not provide these reports to the individual who requested the information.
- Does Loyola Campus Safety disseminate incident reports to the general public?
No. Crime statistics are published annually per the Clery Act and can be found at http://www.luc.edu/safety/cleryact.shtml
- Where can I get more information about parking on campus?
For information on parking, please contact the Transportation office at (773) 508-2399 or http://www.luc.edu/transportation/index.shtml
- My car's battery is dead and I need a jump and/or I have a flat tire. Does the University offer any type of roadside assistance?
Campus Safety will contact our Facilities Department for anyone reporting a dead car battery or a flat tire. If there is a person available they will respond to your location and assist you. Please note, they are only capable of jumping a battery and doing the physical labor of changing a tire. They DO NOT provide any parts needed, it is the responsibility of the vehicle owner to insure they have the proper items to change a tire.
- I locked my keys in my car, can Campus Safety help me?
Loyola University Chicago does not "slim jim" into vehicles to retrieve keys. We suggest you contact a towing or mobile automotive repair service for assistance.
- What should I do if I have lost a piece of property?
If you lost property on the Lakeshore Campus, please call 773.508.6039 to check if it has been turned in. If you lost property on the Water Tower Campus, please call 312.915.6476 to check if it has been turned in. If you believe you lost an item in a library or a building with a front desk, we encourage you to go to that front desk and see if it has been turned in.
- I lost my LUC ID. What should I do?
You should immediately report the loss of a card so that it can be deactivated to prevent any unauthorized use of the card. During normal business hours this can be done by going to the Campus Card office located in the Sullivan Center on the Lakeshore Campus or going to Student Services at 25. E Pearson on our Water Tower Campus.
- I lost my room key and am locked out of my room. What should I do?
For a dorm room, you need to contact your Resident Assistant or Resident Manager. If you are faculty or staff you need to speak to your supervisor and they will place the proper paperwork by filling out the key request form.
- I am interested in becoming a Loyola University Chicago Campus Safety Officer, what should I do?
Any job openings available will be listed on the University's Human Resources http://luc.edu/hr/index.shtml . The hiring process begins with a criminal background check and an interview. If selected, applicants will have to submit to a drug screen prior to an offer of employment being made.