Opt-Out FAQ
How do I know if my waiver request was processed?
Check your LOCUS account. The CTA U-Pass credit/waiver will appear on your student account the 1-2 days after you complete the waiver form. This waiver will reduce the amount owed: it will either remove the CTA U-Pass fee or ensure the fee is not applied to your account for your respective semester/quarter. It will NOT appear as a cash refund.
If I request a waiver, should I keep my U-Pass?
Yes! Your U-Pass will be activated in later semesters/quarters, so keep your card to avoid paying the $50 replacement fee for a new one.
Your U-Pass can also always be used as a regular full-fare Ventra card when the U-Pass portion of the card is not activated. This means you can always use the card using your own funds in semesters/quarters where you do not have an active U-Pass.
I opted out of my U-Pass, but now I'd like to reverse my waiver. Is this possible?
Unfortunately once a waiver has been processed, we are unable to reverse it. You may still use your U-Pass as a full-fare card in the meantime until the next semester/quarter begins. To add funds, visit a CTA kiosk, located in any CTA train station, download the Ventra app, or visit www.ventrachicago.com.
If my U-Pass is expiring, but I've opted out, will I receive a replacement card?
Unfortunately, no. The next term you are eligible and active, a replacement card will be ordered for you. In the meantime, you can purchase a temporary card at any CTA kiosk.
How do I opt out of my U-Pass fee?
The Spring 2025 waiver site is now open. Please click here for the form. The last day to waive is Monday, January 27th. For Graduate Business students, the last day is Wednesday, February 19th.