The ITS Help Desk & ResNet department provides the University with a single point of access for technology support. We're committed to providing excellent, professional customer service in tracking and resolving support requests.
Requesting Service from the ITS Help desk
To contact the ITS Help Desk by phone, dial 773.508.4ITS. (773.508.4487)
To submit a request for service or support, send an e-mail to firstname.lastname@example.org.
Be sure to include the following information:
- Complete contact information:
- Telephone number we can reach you at.
- Where is the location required for the support/service request?
- A thorough description of the service request or problem.
- If the request for service/support involves Loyola computers or equipment, please provide the barcode number.