Loyola University Chicago

School of Communication

Organizational Leadership and Change Management: Communication in the Digital Age

Organizational Leadership and Change Management Photo

Session Times: Fall 2017 Session September 25, 2017 - November 20, 2017

Class Times:      Online Classes: Mondays 6:30pm- 7:45pm CT
(9/25/17, 10/2/17, 10/9/17, 10/16/17, 11/6/17, 11/13/17, 11/20/17)
On-Site Classes: Thursday - Saturday 9:00am - 5:00pm CT
(10/26/17- 10/28/17)
Program Fees: $3350
The fee listed above includes tuition, all program materials (excluding books), 1-hour individualized personal coaching, and breakfast and lunch during on-site classes.

Change management is a sophisticated juggling act, for which few leaders get sufficient training. Communication, which is a core component of effective change and innovation, is even more challenging in the digital age. Loyola’s School of Communication offers a new certificate course custom-tailored for managers who want to accelerate the pace of successful change in their organizations. This eight-week program will be guided by Loyola’s internationally recognized expert in leadership, management and communication, Jill Geisler, along with top faculty in business communication, social media and ethics.

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Ideal For:

Managers who want to accelerate the pace of successful change in their organizations, including but not limited to:

  • Managers tasked with leading change on the front lines.
  • Managers who were promoted because of their great track record as employees, but who have had little formal leadership training.
  • Aspiring managers whose supervisors have identified them as emerging leaders.
  • Team leaders in flatter organizations who must lead through influence, rather than formal management authority.

Program Format:

This course combines online learning with a focused 3-day program at Loyola, plus personalized coaching afterward. Participants will be able to shape their learning around their organization’s needs and their personal leadership strengths and challenges.

Program Dates:

September 25th - November 20th

Key Topics:

  • 5 Key Change Accelerators and How to Master Them
  • The Upgraded Communication Toolkit – from Traditional to Digital to Social
  • Feedback with Impact – Growing Performance and Quality
  • Accountability: Holding Tough Conversations with Top Outcomes
  • How to Be a Coach, Not a Fixer
  • Better Brainstorming and Innovation by Design
  • Integrity in a World of Fake News and Manipulated Images
  • A Process for Ethical Decision-Making when Stakes Are High
  • Trust Builders and Busters for Managers
  • Managing across Difference in Changing Times

Course Outline

Online Session One: Four Weeks

Participants join Jill Geisler and other faculty for live online sessions. (Sessions will be taped for later replay for those with schedule conflicts.)
September 25, October 2, October 9, October 16
6:30pm - 7:45pm Central Time

In-Person at Loyola Chicago’s Water Tower Campus

The in-person workshop days are key to making this course a personalized experience for each participant. You will interact with faculty, try out new skills in interactive sessions and create a personalized plan to take back home.
October 26, 27, 28
Participants will also be eligible for an hour of post-workshop coaching to assist them in executing their plan when they are back in their organizations.

Online Session Two: Three Weeks

Participants join Jill Geisler and other faculty for live online sessions. (Sessions will be taped for later replay for those with schedule conflicts.)
November 6, November 13, November 20
6:30pm - 7:45pm Central Time


Jill Geisler is Loyola’s Bill Plante Chair in Leadership and Media Integrity. She is the author of “Work Happy: What Great Bosses Know,” and the producer of two popular podcasts, including her most recent “Q&A: Leadership and Integrity in the Digital Age.” Her podcasts have enjoyed millions of downloads worldwide on iTunes U. She teaches change management and leadership in disciplines as diverse as medicine, technology, distribution, media, and education – in locations that range from Boston to Bhutan.

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For a course consultation, please contact us at: LoyolaSOC@luc.edu or 312.915.6548. Prospective students are encouraged to visit our FAQ section.