Loyola University Chicago

Loyola Online

Technology Support

ITS Helpdesk

The ITS Help Desk provides the Loyola community with a single point of contact for technology support. We are committed to providing both professional and timely service in logging customer service requests. 


At Loyola, Sakai acts as an electronic extension of classroom teaching. Faculty use Sakai to post course materials online, facilitate discussion between students via electronic message boards, and administer tests and quizzes remotely.


Adobe Connect Meeting and Zoom are tools often utilized for online courses. These tools allow instructors to collaborate online in real-time, through a "virtual meeting." This is generally used in a synchronous course, or any online course that requires everyone to meet at a particular date and time, from a location they choose. Instructors/students can share presentations, files, hold video and/or audio conferences, text chat, etc. Here you will find support for this program.


LOCUS is Loyola's information portal for a wide variety of tasks that a student can perform online such as registering for and dropping classes, viewing course catalogs, editing a student's personal information, viewing and accepting/declining financial aid, or viewing and paying on your Loyola account.