About DMS

Our Service Locations
Labs & Printing Support: Information Commons 2nd Floor Desk
Equipment Loan: Information Commons room 203

Our Intersession & Break Hours
These hours are effective Sunday 12/15 to Monday 12/23. We are closed 12/24 to 1/02/25, then resume these hours Thursday 1/03 to Sunday 1/12:

Mondays - Fridays: 9am - 5pm
Saturdays - Sundays: Closed

For reduced hours or closures, visit our Holiday Break & Reduced Hours page.

Our Service Locations
Labs & Printing Support: Corboy Law Center room 605
Equipment Loan: Corboy Law Center room 608

Our Intersession & Break Hours
These hours are effective Sunday 12/15 to Monday 12/23. We are closed 12/24 to 1/02/25, then resume these hours Thursday 1/03 to Sunday 1/12:

Mondays - Fridays: 9am - 5pm
Saturdays - Sundays: Closed

For reduced hours or closures, visit our Holiday Break & Reduced Hours page.

Our Service Locations
Equipment Loan, Poster Pickup & SDL Workstation Support: Cuneo Center SSOM room 188 - ring Suite 180 doorbell

Our Regular Open Hours

Mondays - Fridays: 9am - 4:30pm
Saturdays - Sundays: Closed

For reduced hours or closures, visit our Holiday Break & Reduced Hours page.

Call us: 773.508.8029

• Dial 1 for LSC Equipment Loan
• Dial 2 for WTC Equipment Loan
• Dial 3 for LSC Labs & Printing
• Dial 4 for WTC Labs & Printing

Email us: digitalmediaservices@luc.edu

Digital Media Services is composed of both professional full- and part-time staff, as well as trained undergraduate and graduate student advisors. Each member of our team has a variety of skills in specific areas.

Download the Digital Media Advisor - Application Form. Note this form is linked in our SharePoint site, so it may require login with your UVID and password to access. This position is also published on the Career Center's Handshake system when we are actively seeking new hires.

There are 2 specializations with the Digital Media Advisor role, either with a focus on Equipment & Video or Print & Design. As both positions require a strong emphasis on customer service, teamwork, and problem-solving, our application identifies both primary responsibilities, but also the shared responsibility across both.

Equipment & Video specialization entails:
- Circulate Information Technology Services equipment via the Equipment Loan Program.
- Provide solutions for equipment recommendations, guidance, and training to clients.
- Processing of payments for late fines and technology purchases.
- Conduct routine inventory management and cleaning tasks, and technology resources reviews.
- Opportunities with media production efforts as available.

Print & Design specialization entails:
- Daily monitoring and upkeep of multimedia computer lab locations, workstations, and printers.
- Review and process poster print and button making request orders, payment, and order pickups.
- Circulation of Group Study Room marker kits.
- Routine cleaning to multimedia labs, including thorough break cleanings.

Both areas of specialization include daily troubleshooting and problem-solving with loan or lab workstations; assistance with internal projects, training, administrative tasks, and break projects; and other duties as assigned by the Digital Media Services supervisory team. Note that while we do not require Federal Work Study (FWS) for employment, if the candidate has FWS eligible for use, they will be applied. 

We strives to offer opportunities for internal promotion for current DMS student workers that demonstrate excellence in customer service, team work, initiative, and overall professionalism. This document serves to outline eligibility requirements as well as job responsibilities for the Digital Media Consultant position.

Consultant positions have further eligibility requirements. These positions are not available for application, but based on performance, professionalism, and recommendation of the DMS Supervisory team. The DMS Manager will extend offers based on these criteria for promotion based on availability. There is a limit of no more than 4 Consultants in a given academic term.

Eligibility & Requirements:

• A minimum of 1 full academic semester or 4 months (whichever occurs sooner) as a DMS student worker;
• Demonstrates excellence in task execution, with thoroughness and consistency, for daily and assigned tasks;
• Exhibits strong professionalism, communication, and enthusiasm for the work; and
• Work scheduling must be able to accommodate a minimum of 2 shifts occurring outside of Mon-Fri 7am-5pm (ideally 1 weekend and 1 late afternoon/evening shift).

This position includes the following responsibilities:

• Serves as a mentor, providing guidance and internal training for new hires;
• Serves as a lead to oversee daily poster print operations including reviews, coordination with advisors for printing/pickups, and assistance in preparing monthly account code finance transfers;
• Works with supervisory team to oversee inventory management and support for the Equipment Loan Program;
• Triage support for lab workstation and printer issue resolution and escalation via ITS support tickets;
• Circulate Information Technology Services equipment in the Equipment Loan Program;
• Daily monitoring and upkeep of multimedia lab locations, workstations and printers; and
• Assist periodically with efforts to improve and expand internal and client-facing documentation and training resources.

As with all our student worker positions are expected to assist with daily troubleshooting and problem-solving with loan or lab workstations; assistance with internal projects, training, and administrative tasks; and other duties as assigned by our supervisory team. Note that while we do not require Federal Work Study (FWS) for employment, if the candidate has FWS eligible for use, they will be applied.