Via Benefits FAQs
We pronounce it “vEEa.”
The look and feel of our solutions, websites, and communications materials will change with new branding. However, the functionality and services we provide will not change due to the brand change, and we expect the transition to be smooth. For example, if you type in, or have bookmarked, a URL for your branded OneExchange website, as soon as you click on that URL you will be re-directed to the new Via Benefits page.
- Retirees who have agreed to receiving electronic updates will receive an email;
- VIA BENEFITS - POST CARD was mailed directly to retirees’ homes for those who cannot be reached via email;
- Ongoing reminders in regular communications throughout 2018.
Via Benefits medicare websites will be redirected:
- You will use the same login credentials and navigation pathways you currently use to access Shop & Compare, My Account, Funds & Reimbursements, Help & Support, etc.