Loyola University Chicago


Service Request for LSC


TMA Service Request for the Lake Shore Campus

Response Time Expectations

Work requests are scheduled based upon the priority level of the task. Priority is given to life safety, building safety and mitigating extensive damage to facilities.

Please see below for an expected response time to these sample work requests:

fire alarm, building flood, power outage, elevator entrapment, natural gas odors call Campus Safety
(773) 508-6039
heating, cooling & ventilation lock & key, toilet clog, fire/smoke detector, refrigerator & stove, housekeeping issues, elevator problems, pest control 1 day or less
minor leaks, outlet & switch repairs, dripping faucet 2-5 days
building finish repairs (window, door, shades, blinds, carpet, etc.) re-lamping, special events 5-7 days
hang office accessories, painting, furniture moves, furniture repairs 10-14 days
space modifications or upgrades Requires Provost/Senior VP approval & departmental funding identified

Please note-due to the high volume of work order requests, response times are exceeding our desired completion times.

If you feel that your work request should receive immediate attention given the above criteria, please contact          (773) 508-2100

We appreciate your patience and intend to address our work order backlog over the summer.

Thank you,

Kana Henning
Associate VP for Facilities


 Non-Facilities Related Work Requests


Click here to submit a TMA Service Request for the Lakeshore Campus 

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