Loyola University Chicago

Diversity and Inclusion at Loyola

Diversity Climate Survey

 

Ongoing diversity, inclusion, and equity assessment is one way Loyola University Chicago works to create, foster, and sustain a positive, healthy, and inclusive environment for everyone.

We are excited to announce the University's trailblazing Climate Survey project. Project efforts are designed and implemented by one of the top Risk Management vendors, Watson Willis Towers Watson US LLC. All faculty, staff, and students are invited to participate in a series of focus groups taking place at the Lake Shore, Water Tower, and Health Sciences campuses. The engaging conversations are designed to directly impact the development of the climate survey scheduled for release in October (2017). Survey participation is a critical step in helping Loyola determine the necessary next steps required in order to create and continue fostering productive opportunities of change, difference, and inclusion.

Action-Focused Outcomes
The survey project's intended outcome is to improve Loyola's diversity, inclusion, and equity climate. Continual effort will incorporate commitment and engagement of the entire Loyola community. Each university department will review survey results unique to their business unit in order to learn what areas of improvement are needed (if any), understand what is working well, and recognize if innovative programming and/or resources are necessary in support of creating and fostering a culture of understanding, respect, and humble inquiry among faculty, staff, and students.  

 

Part of Loyola University Chicago’s mission and identity includes incorporating a Jesuit education and community experience designed to seek the truth, and to form faculty, staff, and students into a whole person of solidarity while taking responsibility for the real world. We must have an educated awareness of society and culture, a sense of being interrelated and interconnected, and a commitment to act for the rights of others, especially the disadvantaged and the oppressed.

In the spirit of understanding where the university’s culture of difference stands, Loyola has contracted with Willis Towers Watson to develop and implement a comprehensive campus-wide Climate Survey. The survey will be designed to assess the attitudes and behaviors among faculty, staff, and students regarding diversity and inclusion experiences taking place on-campus.

Loyola values the inclusion of diversity across all areas of the university. Constructive individual and collaborative diversity experiences can help create both a welcoming and insightful campus culture and climate. When the campus community learns how we are more alike than different, we have better opportunities to develop and foster healthy collaborative partnerships, alliances, and classroom experiences.

The Climate Survey’s intended outcome is to improve Loyola's diversity, inclusion, and equity climate. Continual effort will incorporate commitment and engagement of the entire Loyola community. Each university department will review survey results unique to their business unit in order to learn what areas of improvement are needed (if any), understand what is working well, and recognize if innovative programming and/or resources are necessary in support of creating and fostering a culture of understanding, respect, and humble inquiry among faculty, staff, and students.

Loyola University Chicago appreciates that candid communication sometimes feels difficult which is why we have engaged an independent third party provider, Willis Towers Watson. 

  • Focus group and survey responses are confidential; no connection will be made between your names and the information collected.
  • Responses will be consolidated into grouped reports. If you participate in a focus group, we also ask that you commit to this principle by not sharing the views raised by other participants in a session when you leave the discussion. Remember you will only be hearing part of any story, and that you should not make judgments of others based on the information you hear in a focus group.

Confidentiality is critical. Willis Towers Watson will only report back key themes and observations to University Administrators and the Climate Survey Project team.

Anonymous means no information about who completes the survey is captured at all. Confidential means some information about who completes the information is captured but is kept confidential by Willis Towers Watson so that Loyola University Chicago CANNOT know ANY individual-identifying information. 

This survey is confidential, not anonymous. We need to capture some respondent data so that Willis Towers Watson can provide summary/aggregated data to Loyola University Chicago about the responses to show themes where Loyola University Chicago may be strong or weak. Capturing some high-level data allows different departments within Loyola University Chicago to assess which areas they need to focus on to improve the climate.

All survey data is hosted and analyzed by and independent consulting firm, Willis Towers Watson, who will only report aggregated/collated results back to Loyola University Chicago. Willis Towers Watson will not report back on any teams or departments that have less than 10 responses, and 20 comments are required to receive a comments report by group. When the results are collected, they are put together in such a way that it is impossible to identify individuals, even in very small work groups. One of the reasons for working with an external research company is to guarantee confidentiality.

YOUR INDIVIDUAL OPINIONS ARE STRICTLY CONFIDENTIAL:

  • This survey process is being managed by Willis Towers Watson, an independent consulting firm.
  • Willis Towers Watson will create reports of the survey results for distribution which only include results from groups of 10 or more respondents, and will make no attempt to report the identity of any individual respondents. For small work units, results will be aggregated with the results of other appropriate units to meet this minimum for reporting.
  • Completed surveys will be sent directly to Willis Towers Watson for processing.
  • No one at Loyola University Chicago will see any individual’s completed survey response.

Loyola's focus groups taking place at the Lake Shore, Water Tower, and Health Sciences campuses include the participation of faculty, staff, students, and university administrators. Diversity-related feedback received from each of the sessions will be utilized to draft the Climate Survey questions.

Loyola University Chicago faculty, staff, and students are encouraged to participate in the upcoming campus Climate Survey. 100% participation reflects everyone's opportunity to impact the diversity, inclusion, and equity experiences taking place at Loyola.

One of the goals of the climate survey to understand the general campus climate related to diversity-related experiences the vast majority of faculty, staff, and students experience at Loyola. To do so, we invite all active faculty, staff, and students to participate in the climate survey.

A population sample approach helps to provide everyone with an opportunity to respond. Subsequently, we significantly reduce the potential to inadvertently exclude a specific group. We aim to create an inclusive campus culture and we aim to provide everyone with an opportunity to provide feedback, which will directly impacts future diversity-related campus experiences.

The Climate Survey will be ongoing with the following timeline:

  • Survey Design: August – October 2017
  • Survey Administration: October 31 – November 30, 2017 (accessible on or off-campus from multiple device types {i.e. iOS}).
  • Data Processing and Results Review: December 2017/January 2018
  • Results Communication and Action Planning: January 2018
  • Action Plan Implementation: January 2018 and onward

Loyola's goal is to encourage all faculty, staff, and students to participate in the first university-wide diversity climate survey.

  • 100% participation reflects everyone's opportunity to impact the diversity, inclusion, and equity experiences and opportunities taking place at Loyola.

The following are a list of incentives for faculty, staff, and student survey participants.

  • The first department with less than 50 faculty and staff members who complete the survey during the first week will win a pizza party.
  • The first department with 51 – 125 faculty and staff members who complete the survey first by week two will receive a pizza party.
  • On the initial survey launch date, there will be 25 randomly selection (student) survey respondents chosen to receive a special gift card.
  • Once the survey window has closed, 100 randomly selected (student) survey respondents will be chosen to win a special prize.

Summative survey results will be made available to the campus community. Where necessary, action-focused tasks will be developed and carried out by Loyola community members, including faculty, staff, students, and university administrators. For example, if the survey results reflects Loyola should develop a program to encourage XYZ, then partnership with the appropriate department will transpire in an effort to create and implement necessary programming.

The Climate Survey will be ongoing with the following timeline:

  • Survey Design: August – October 2017
  • Survey Administration: October 31 – November 30, 2017
  • Data Processing and Results Review: December 2017/January 2018
  • Results Communication and Action Planning: January 2018
  • Action Plan Implementation: January 2018 and onward

The survey will be accessible on or off-campus, and it can be completed on multiple devices (i.e. Windows/iOS).

All personal responses to this survey will be kept completely confidential. Willis Towers Watson will collect, report, and analyze the data. At no point will anyone at Loyola University Chicago or an affiliate, including senior leaders and managers, be privy to the origins of specific feedback or any individual responses.

  • All results will be reported at the team level. Leaders will receive a dashboard reports in which all individual responses will be aggregated into group averages and percentages, as long as there are ten or more responses to a given item. If there are fewer than 10 respondents that team’s survey results will not be reported to the leader. Their responses will roll up to the next level leader, or department, in order to appropriately analyze and act on the feedback while maintaining confidentiality. 

No. Willis Towers Watson’s experience has shown that groups with 10 or more respondents are too difficult to discern individual responses (unless a person writes comments that are extremely specific or self-identifying).  When there are ten respondents or fewer in any group, reports will not be given to the leader of that group – only to the next higher leader level -- to protect individuals’ identity and to ensure responses remain confidential. Students, faculty and staff in small groups should not feel intimidated or discouraged from responding due to the team size.  

No. The link sent by the Willis Towers Watson is unique to each individual. You will receive several emails with your survey link throughout the month of November reminding you to take the survey. Each survey link is unique so that Willis Towers Watson can provide aggregated data to Loyola University Chicago, including some demographic data and what percentage of each department responded.

If you are interrupted while completing the survey or want to return later, click the “>>” button, and close your web page. When you are ready to return, use the same link provided in your survey invitation, then at the top of the page, click the "Continue where you left off" link.

There are no consequences for people who choose not to complete the survey. Loyola University Chicago will never see individual survey results or know whether a specific individual took the survey.  Willis Towers Watson will provide overall response rates and response rates at the department level throughout survey administration. If you don’t complete the survey, your individual opinions will be missed. Sharing your thoughts helps to drive real change. The survey is one of the best ways we have to voice our opinions with the goal of improving our climate and Loyola University Chicago overall. The survey also is an investment in us as students, faculty and staff to ensure we have what we need to be successful.

The survey is approximately 34 questions and includes three optional open-ended comments questions. It should take about 20 minutes to complete. 

After the results are submitted, the Climate Survey project team will work with Willis Towers Watson to identify key areas of strength and opportunity. The Climate Survey project team and the business unit champions will work with leadership to develop an appropriate action plan that addresses the results.

An action plan is a set of clearly defined goals and objectives with measurable activities to accomplish these goals and objectives. The action plan is the tool used to ensure change takes place based on the survey results.

For technical assistance, reach out to the Willis Towers Watson helpdesk: EmployeeSurveySupport@willistowerswatson.com

For project related questions, reach out to the Climate Survey project team: climatesurvey@luc.edu

Note that this survey is not intended to replace Loyola University Chicago’s standard procedures for reporting individual ethical concerns requiring personal follow-up. For these matters, please contact Loyola University Chicago's Human Resources office at 312.915.6175, or use the Ethics Line Reporting Hotline at www.LUC.edu/ethicsline or by calling 855.603.6988.

  • If you do not know your Loyola Username, please contact Information Technology Services at 773.508.4487 between the hours of 8:00AM - 5:00PM, Monday thru Friday.