Loyola University Chicago

Digital Media Services

Information Technology Services

Lab Policies

In addition to the policies and procedures listed on this page, all clients and employees of Digital Media Services are bound by the following policies and guidelines established by Information Technology Services (ITS) at Loyola University Chicago:

For more information, visit ITS Policies & Guidelines page. Policies detailed on these pages are developed in order to provide an experience that will benefit the students, faculty and staff that utilize the resources of Digital Media Services.

Equipment Loan Program

Digital Media Services offers a no-charge equipment loan program for students active in coursework, faculty and staff of the University. For more information, visit the Equipment Loan Program Policies page.

Digital Media Advisors and Support

Our locations are staffed by student worker Digital Media Advisors who are available to circulate and provide guidance for equipment from the equipment loan program, provide support for lab software applications and printing and process poster print requests. When unable to answer or address a question, advisors will escalate the request to a full-time staff member for support.

Note that we work in close proximity to several other on-campus services. Follow the links below for more information on their scope of services:

  • ITRS Drop-In - individual or small group consultations on teaching with technology provided by Instructional Technology & Research Support (ITRS).
  • Statistical and Online Survey Advising - advising for statistical analysis software packages including Minitab, R, SAS, and SPSS as provided by ITRS.
  • Reference Services - reference librarians available to assist with research strategies, catalog searches, materials and more as provided by the University Libraries.

Academic Use

Multimedia and Digital Media Labs are intended primarily for academic use. If a lab location is full and others are waiting, priority will be given to those needing workstations for academic-related purposes.

As a reminder:

  • Any software or files added to a lab workstation will be removed at each computer restart;
  • Usage of any peer-to-peer file sharing programs is strictly prohibited; and
  • Any behavior that causes physical damage, alteration or corruption of a computer's configuration will be dealt with as a serious breach of responsible use.

If you find a computer is not working properly, please notify us right away so we may assess and resolve the issue.

In order to use a lab workstation at Loyola University Chicago, you must login with your University Network ID (UVID) and password. Visit Password Self-Service if you need to reset your password.

Open-Access Labs

Our computer labs are designated as "open-access" as they are available for drop-in use by University students, faculty and staff. Some locations we support do have limited access based on department or school. Several lab locations can be reserved by departments by contacting Campus Reservations. We support both PC and Mac lab environments with features such as printing, scanning, wheelchair access and designated ADA locations. Some labs are maintained by departments or schools for the primary use of students in that discipline. For more information, visit our Digital Media Labs pages.

Alumni must present a University-issued Alumni Association card in order to request an Alumni Network ID for limited workstation access. Limited workstation access is also available to community guests at the Lakeshore Campus in the Richard J. Klarchek Information Commons building. For more information, visit Alumni & Guest Access. Please note that at this time, the University is not able to provide access to Loyola's wireless network. During peak periods of usage, access to the Alumni Network ID program may be limited.

Guests that are not alumni of the University who wish to use the Internet may obtain a Guest Network Account from the Richard J. Klarcheck Information Commons. Self-requested guest internet accounts are not available at the Water Tower Campus or at any other Lake Shore Campus location. Once completing the guest check-in process, eligible guests may visit the Digital Media Services desk on Level 2 by presenting their guest pass and valid e-mail address. 

A Guest Network Account allows limited access to the computer network and select electronic resources for four hours and may be renewed based on login and computer availability. Please note that a limited number of accounts are available and may be restricted during peak usage.  Guest access may be denied if the maximum number has been reached or if a policy violation has been identified. Guest ID's are only issued during the posted guest access hours established by the University Libraries.

Courtesy

Similar to the University Libraries, our labs and locations are dedicated to academic study and research. Loud noises, such as cell phone usage and talking, have the potential to interfere with quiet study and academic pursuits. Please be considerate of your fellow students, faculty and staff.

Food and Beverages

Drinks and small snacks are permitted in the Multimedia Labs, but not in the Digital Media Labs. Drinks must be in spill-proof containers such as bottles with lids or travel mugs. Meals are not permitted. Be sure to throw away any empty bottles, containers or wipe up any spills and leave your space clean for the next person. Individuals not following these guidelines will be reminded of the policy and asked to take their food or drinks outside of the lab. Department-only labs may have further food and drink restrictions. Hand sanitizers are provided in most of the labs.

Save Early, Safe Often

While using University lab workstations, clients are strongly encouraged to not save their work directly to the computer. Instead, consider using a cloud-based storage service such as the Loyola University Chicago Box, or external USB-based storage.

All computers will automatically log out after a screen saver warning period, and all work that is not saved to external storage will be lost. For your security when you are finished using a computer, it is important that you log out immediately.

Copyright

The copyright law of the United States (Title 17, United States Code, 1976) governs the making of photocopies or other reproductions of copyrighted materials. The Digital Millenium Copy right Act (DMCA) of 1998 is designed to protect copyright holders from online theft. Copying, distributing, downloading, and uploading information on the Internet may infringe on the rights of the copyright owner. Even an innocent, unintentional infringement violates the law. Every audio, visual or written work has copyright protection unless that protection has expired or the creator places it in the public domain. The work does not have to have a copyright notice or a copyright symbol to be protected by copyright. If you cannot determine whether or not a work is copyrighted assume that it is copyrighted.

Members of the Digital Media Services (DMS) staff, and it's clients, will adhere to and will not knowingly violate the intent and the specifics of copyright laws. Members of the DMS staff are unable to provide support with media duplication requests. Copyright ownership information usually can be found in the recorded or printed material itself or on labels and covers. It is the user’s responsibility to determine whether information is copyrighted, whether it meets the criteria for “fair use”, and to seek permission from the copyright holder for its use as necessary.

For more information regarding resources for copyright at Loyola, please visit the following links:

For additional information and resources outside of the Loyola University Chicago system, please review the following external web resources:

Intellectual property and copyright policy guidelines

In addition to the policies and procedures listed on our Policies section, all users of Digital Media Services are bound by the following policies and guidelines as established by Information Technology Services at Loyola University Chicago. For more information on copyright policies and laws, you may visit the following links: