Loyola University Chicago

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Loyola University Chicago

Campus Safety

Reporting a Crime

We recognize that very few people have actually ever been the victim of a crime and have never had to call 911. For many people, contacting the police is a very upsetting and uncomfortable experience. You should never feel hesitant to contact the police. It is completely normal to wonder "is it worth calling 911 for this" and we hope to educate you on what to do when reporting a crime or requesting emergency assistance. The following will provide information to you to help you better understand the process of contacting Campus Safety to report an incident and to help you realize what you can expect to happen.


CALLING CAMPUS SAFETY

There are few ways to call Campus Safety.

773.508.6039 is the number for the Dispatch Center

44-911 is an emergency number which will also put you through to the Dispatch Center.

When you call Campus Safety a dispatcher will answer the phone and ask you if you if your call is an emergency. The dispatcher's job is to gather the necessary information from you pertaining to the call to then pass on to the responding units.

Depending on the nature of the call, the dispatcher may ask you the questions,

If the call is in regards to a medical emergency they will ask you for the following, age, sex and level of consciousness of the victim.

Try to answer these questions to the best of your ability. If you are unable to answer some of these questions tell the dispatcher and try to be as specific as possible.


CALLING 911

911 is an amazing resource that almost all communities have in place across America. When you call 911 in Chicago, you are connected to the Office of Emergency Management and Communication (OEMC).

Once the call is placed, a civilian call taker will answer the phone. He or she will ask you if the call requires Police or the Fire Department/EMS. Sometimes you will have to say what the emergency is and they will then transfer you to the appropriate call taker.

The call taker will gather information pertaining to your emergency just like Campus Safety's dispatchers will. They will often times ask you for your name and number and if you want to be contacted by the Police. An example of this would be; there is a loud party in the building next to you and you call the police asking them to disband the party. The call taker will ask you if you want the police to come to your residence to speak to you.

Sometimes the call taker will state that your call is not an emergency, an example of this is calling 911 to report that a nearby restaurant's garbage cans are overflowing and attracting rodents. They would then transfer you to the appropriate department.

311 is a service that is used to contact City of Chicago departments that are not Police or Fire related. These include, but are not limited to; Streets and Sanitation, Park District, Department of Housing etc.


WHAT IS SUSPICIOUS?

"I don't know what those people are doing but it doesn't look right." Many times we find ourselves observing behavior of others and thinking that it just doesn’t seem right. Most of the time we just ignore it and go on with our day, maybe we don't know if it is a crime maybe we just don’t want to get involved. However, if it made you pause in the first place, you should pursue it further.

The following are some signs that could be suspicious and Campus Safety should be notified on.

All of the above items are things that could appear suspicious but could also have legitimate, non-criminal intentions. They should all however be reported to Campus Police.

Whenever in doubt, always call Campus Safety and they will determine if the behavior is suspicious or legitimate. It is our job to investigate and determine what is going on. You should avoid initiating contact with someone who you feel is acting suspiciously. Call 773.508.6039 or 44-911 from any on campus phone to immediately report suspicious behavior.


ANONYMOUS REPORTING

Anonymous crime reporting is NOT for emergency situations. If you want to report an emergency, call 773.508.6039 or 44-911 from any on campus phone to immediately report suspicious behavior.

Anonymous reporting should be used to report an on-going concern that you are afraid of being identified as the complainant. The following are examples of issues that could utilize anonymous reporting;

If you are not sure if something is worth reporting, still report it, we will investigate and if it is not necessarily criminal, we will pass it on to the appropriate department.

For information on reporting students exhibiting suicidal, self-injurious and other behaviors which might pose a threat to students and/or others in the University community, contact the Behavioral Concerns Team atwww.luc.edu/bct.

Loyola

Department of Campus Safety
Loyola University Chicago · Phone: 773.508.6039 · Fax: 773.508.6042 · E-mail: asksafety@luc.edu

Notice of Non-discriminatory Policy