Loyola University Chicago

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Loyola University Chicago

John Felice Rome Center

Health Services

Infirmary

The Rome Center offers on-campus consultation with an English-speaking Italian physician during two regularly scheduled hours each week during the fall and spring semester. The physician may examine students, write prescriptions, and/or recommend follow-up attention at private or state facilities in the area. He also may adminster injections or, for a very modest fee, a registered nurse can come to the Rome Center at other times to do so. All student rooms are equipped with refrigerators in which medicines that need to be kept cold can be stored. If special security is required, there is also a refrigerator in the doctor's office at the Rome Center.

The infirmary does not provide medication. Medication can be obtained easily at a local pharmacy. Students with chronic medical problems for which they routinely take an antibiotic should at least know the name of the antibiotic when they arrive in Rome. The physician can generally call in the prescription as long as the student knows the name of the antibiotic. Students who take regular prescriptions should talk with their doctor before traveling to Rome and if possible, take enough medication to last the whole time while abroad. In cases requiring hospitalization, students are usually sent to the Gemelli Hospital.

Counseling Services

The JFRC offers a unique environment rich in possibilities for personal and social development. The faculty and staff are available to help students adjust to the new setting and during any emotionally upsetting moments. The Rome Center also offers professional psychological support for its students by providing weekly visits to campus by an English-speaking Italian psychiatrist.

International Health Insurance

All Loyola Chicago students studying abroad are required to purchase the Loyola CISI health and emergency services plan prior to going abroad. To purchase the your insurance visit the Global Travel Center at http://www.luc.edu/oip/travelcenter.shtml

All Visiting students must provide proof of international insurance before going abroad. If your home institution does not provide international insurance then you are required to purchase Loyola Chicago’s CISI health and emergency services plan.

What should I do if I need assistance while abroad?

The CISI Team Assist plan is designed by CISI in conjunction with the assistance company to provide travelers with worldwide, 24-hour emergency telephone assistance service. Multilingual help and advice can be furnished for the insured person in the event of an emergency. If you require Team Assist assistance, your ID number is your policy number: GLM N04849590.

That policy number, along with important contact information, can be found on your CISI insurance ID card, under “Emergency Contact Info” on the Participant Portal, and on the claim form (which is part of the LUC insurance coverage brochure).

To reach Team Assist from within the US, call 877-577-9504. From outside the US, you can place a collect call to 240-330-1520. You can also email OPS@europassistance-usa.com.

It is very important to carry your ID card with you at all times and to make sure you follow LUC’s suggested emergency protocols that are outlined during study abroad orientation. Proper communication is the backbone to successful care during emergency situations. Remember: CISI can’t help if they are unaware of the situation! In order to ensure that you are taken care of, please note the following:

Participant Portal) and then scan and email the form along with any receipts to claimhelp@culturalinsurance.com. CISI’s in-house claims staff will process promptly and can mail a check to the address you designate (typically within 15 days).

How do I call Team Assist or make a collect call from abroad?

On your insurance ID card, you will see an 800 number and a standard phone number listed. The 800 number is for calls originating from theUS. As a general rule, US-based 800 numbers can't be called from abroad because they are toll-free and typically blocked. If you need to reach Team Assist from outside theUSand have an international calling plan, you can dial the standard US phone number listed (240-330-1520) using the appropriate country code for placing an outbound international call. You can also place a collect call to Team Assist.

One of the easiest ways to call collect is to use the international AT&T directory service. The number you will need to dial will depend on the country you are in. The below link is an excellent guide (with the ability to select your country from a drop-down menu). Please note that some countries have multiple numbers based on region. No membership is required for this service (per the AT&T site) and if using it to call collect, you should not be incurring any additional costs.

http://www.usa.att.com/traveler/access_numbers/view.jsp?group=language

Villa Stuart Clinic

The Rome Center and CISI (international insurance provider for students studying at the JFRC) have partnered with one of the best clinics in all of Rome conveniently located in the neighborhood.  Students with CISI do not need to pay upfront and will receive full coverage for all services at Villa Stuart.  http://www.villastuart.it/

Medical History Report

Students must complete the Medical History Report included in the pre-departure documents online. Effective study, especially in a foreign environment, requires good health, both physical and mental. In some cases, mild disorders can become serious under the stresses of life abroad. Therefore, Loyola University Chicago reserves the right to cancel a student's acceptance if, after receiving the Medical History Report, there is cause to believe that the candidate is unsuitable for study abroad.

Failure to submit a completed Medical History Report online, or failure to give accurate health data on the Medical History Report is grounds for rejection from the program or dismissal if disclosure occurs after classes have begun.

Dental Service

The university maintains a list of reputable, English-speaking dentists. The same procedures apply regarding bills and insurance claims for dental services as those for health services mentioned above.

Loyola

John Felice Rome Center · Sullivan Center for Student Services· 6339 N. Sheridan Rd., Chicago, IL 60660
Mailing Address: 1032 W. Sheridan Road, Chicago, IL 60660
800.344.ROMA · rome@luc.edu

Notice of Non-discriminatory Policy