I've run out of space in my mailbox. I've deleted everything I can think of. Now what?
You need to actually empty the Trash before your disk space consumption goes down.

How do I get GroupWise to start maximized?
Manually size the GroupWise client window by dragging its borders to occupy your full screen. Do not use the Maximize button. If you want GroupWise permanently maximized, you can right-click the GroupWise desktop icon, then click Properties. In the Run drop-down list, select Maximized.

Can I delete attachments from a received message?
No. Not at the present time.

How do I turn on or turn off the header on messages I print?
For a Plain Text formatted message, right-click the message, then click View. Click Print (Preview) Options, then select or deselect Print Header as needed. For an HTML formatted message, the message displays and prints according to your current Internet Explorer browser settings (File > Page Setup > Headers and Footers).

How do I change the ownership of a shared folder?
At present, there is not an easy way to transfer ownership of a shared folder from one user to another. As a workaround, one of the users with whom the folder is shared can create a new folder and move the contents of the shared folder into it, then share that new folder with the other users, thus becoming the owner of the newly shared copy of the original shared folder. The new owner must have full rights to the original shared folder.

Help! My folder list has disappeared. How do I get it back?
Click View > Folder List. If you're in a context where that doesn't work, click Tools > Options > Environment > Appearance > Display Folder List.

Help! A column header has disappeared. How do I get it back? And how do I add more columns?
Right-click an existing column heading, click More Columns, then select the columns you want to display.

How can I take a list of e-mail addresses in a spreadsheet and turn it into a GroupWise distribution list?
If there is a spreadsheet, word table, or for that matter even a list separated by commas or enters you can copy the list of email addresses into GroupWise.

1. Select the email addresses
2. Copy the email addresses
3. Create a new mail message in GroupWise
4. Paste email addresses in the To: field
5. Open the Address Book
6. Click the Save Group button below all the addresses
   

How do I get my "Sent Items" folder back if I accidentally delete it?

1. Right click on the Globe that has your name next to it
2. Click on "New Folder"
3. Click on the "Find Results Folder" option
4. Click on "Predefined Find Results Folder" option
5. Click on "Sent Items"
6. Click the next button
7. Move the "Sent Items" folder below the "Calendar" using the "Down" button
8. Click the "Finish" button.

What is "proxy"?
When you give someone else the ability to read or write email, appointments, or tasks in your GroupWise account it is called giving them "Proxy." This feature is used by some departments to allow multiple people to access a departmental email account.

How do I let someone else use my email/calendar/task list?

1. Login to your account
2. Go to Tools / Options / Security
3. Select the "Proxy Access" tab
4. Using the Address Selector next to the Name Field, find the user that you want to have access to your account
5. Click Add User to add the user to the Access List below
6. Repeat steps 5 & 6 for each user that will need to proxy to this account
7. Highlight each user in the Access List and assign them the desired rights by checking the appropriate boxes below
8. Click OK and then Close
   

How do I access someone else's email/calendar task list?
After the user has given you proxy access to their account:

1. Log into your account
2. Go to File / Proxy
3. Select the user in the Proxy List or find them using the Address Selector
4. Click OK
   

How do I create a personal group or mailing list?

1. Click the "Address Book" button on the toolbar.
2. Click the personal address book you want to add this group to.
3. Click the New button on the toolbar
4. Select Group and click OK.
5. Type a name for the group.
6. Type comments, such as a description of the group.
7. Click the Add button.
8. Select the address book you want to pull the members of the group from
9. Find and double-click the users to add them to the group.
10. Click OK twice.
    

How do I export a personal group or mailing list?

1. Click the "Address Book" button on the toolbar.
2. Click the personal address book where the group is.
3. Select the group that you want to export
4. Select the menu option File / Export
5. Click the "Selected Items..." button
6. Designate a name and location to which export the group. (Neither the file name nor the location is important so long as it is meaningful to you and you are able to find the file later.)
7. Click OK
   

How do I import a personal group or mailing list?

1. Click the "Address Book" button on the toolbar.
2. Click the personal address book where you want the the group to exist.
3. Select the menu option File / Import
4. Find the *.NAB file that you want to import
5. Click OK
   

I just deleted a VERY important email; can I get it restored from backup?
All GroupWise e-mail servers are backed up on a daily basis and saved for three days. The backups are for disaster recovery purposes only, i.e., total loss of the server. The backups will not be used for the recovery of lost e-mail. Retaining e-mail is left to the individual user, who may archive, print, or save  e-mail items.