Support Resources to Help You Navigate Loyola's Move to Microsoft Exchange

‌‌‌This menu of classes, videos, online tutorials, and specialty documentation, supporting the University's move to Microsoft Exchange, continues to evolve. More self-directed resources, such as instructions for upgrading mobile devices, will be added here as the migration date nears.

• Training
• Webinars
• Documentation and Videos

Training

We've scheduled a number of in-person classes this Spring. Remaining dates are listed below. Additional sessions will be held in August as part of the regular Training Central program.

There are no fees or prerequisites for these classes, but registration is required. If the class you're interested in is full and you would like to be added to the waiting list, please send a note to emailproject@luc.edu.

Webinars

We held two student webinars in late April. Recordings of these sessions are provided below.

• Office 365: Introduction to Outlook and Lync
• Office 365: Introduction to SharePoint and SkyDrive

Documentation and Videos

Email and Calendars:

• Outlook 2013 Quick Start.pdf
  This four-page Microsoft-produced PDF can be printed or reviewed on screen. Screen shots show you where to find key elements, such as the folder lists, inbox, task ribbon, and calendar, and a list of common commands provides basic instructions.

• What's New in Outlook 2013
  This short video from Microsoft provides a quick tour of the Outlook screen and highlights basic features.

• Basic Tasks in Outlook 2013
  This web page from Microsoft provides a quick walk-through of the basic steps for your email, contacts, and calendar.

• Office 2013 Calendar Basics
  This 15-minute video from Microsoft can be downloaded and viewed in PowerPoint. You'll learn about the different calendar views, how to create an appointment, sharing your calendar, and more. After downloading, click F5 or Play Slide Show to start.

• Create and Add an Email Message Signature
  Signatures will not be migrated as part of Loyola's email upgrade. This short web page from Microsoft shows how to re-create personalized signatures, including text, images, logos, or even an image of your handwritten signature.

• Setting Up Your Outlook 2013 Mailbox Manually
  This PDF is for faculty and staff who wish to set up an Outlook 2013 mailbox on their own using the full desktop client (for example, if you have a non-imaged Windows machine on campus or if you have Outlook 2013 on a Windows laptop or desktop at home and wish to use it to access your Loyola email account).

• Setting Up an Outlook 2011 Mailbox on a Mac
  This PDF is for faculty and staff who wish to set up an Outlook 2011 mailbox on their own using Outlook 2011 for Mac.

Messaging and Conferencing:

• Basic Tasks in Lync 2013
  

  Lync provides instant messaging along with web, voice, and video conferencing. This series of web pages from Microsoft covers basic Lync tasks, such as adding contacts or sending an instant message.

• Lync 2013 Quick Reference: Meetings
  This two-page PDF from Microsoft is a printable reference card with instructions for using Lync's audio and video conference features as well as the desktop sharing tool.

• ‌Lync 2013 Quick Reference: IM, Presence, and Contacts
  This two-page PDF from Microsoft is a printable reference card with instructions for using instant message and presence and for managing your contacts.

• Microsoft Lync 2013 for Mobile Clients
  This page from Microsoft lists the mobile devices for which Lync 2013 mobile apps are available. Also included are links to resources that will help you get started with using Lync 2013 on your phone or tablet.

Mobile Devices:

• Reconnecting Mobile Devices After the Email Upgrade
  If you've established a connection to your mailbox through a mobile device or laptop (using ActiveSync), you'll need to reset it once GroupWise is disabled. Step-by-step instructions will be posted here in mid May
  

Just for Students:

• Moving GroupWise Contacts to Office 365
  Student contacts will not be moved automatically as part of the email upgrade, but they can be migrated manually. This PDF provides step-by-step instructions for exporting contacts out of GroupWise (which must be completed by 6 p.m. on May 17) and then importing contacts into Office 365 after the new system goes live. Please note: If you were hoping to migrate your contacts but were not able to complete the export step by the May 17 cutoff, the email project team can do the export for you. Please send a request to emailproject@luc.edu.

• Moving GroupWise Messages to Office 365
  Student messages will not be moved automatically as part of the email upgrade, but they can be migrated manually after the new system goes live. This PDF provides step-by-step instructions for pulling messages into Office 365 using the connected accounts feature.

• Getting Started in Outlook Web Apps
  When you use your web browser to view your mail, calendar, and contacts, you’re using Office 365's Outlook Web App.

• Get Started with SharePoint
  SharePoint provides a single, integrated location where students can efficiently collaborate with team members and share knowledge. This document from Microsoft describes basic tasks and information to get you started.

• Sharing Office Documents with SkyDrive
  SkyDrive is a cloud-based space where you can store, share, and edit documents. This short video from Microsoft provides a quick overview of features.

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