Schedule and Support
Important Dates For Loyola's Move to Microsoft Exchange
Loyola's migration to Microsoft Exchange is nearly complete. Your new account is now available, though we continue to fine tune a few features, including delegates and calendars. Additional information will be sent via email on Monday, May 20. We thank you for your patience as we finish the upgrade process.
Below are some key milestones along with information about the support and training resources we'll have available throughout the next few weeks.
| Milestones | Getting Help | Training | |
|---|---|---|---|
| Monday, May 13 |
Faculty and staff should leave their machines powered on throughout the week and weekend (you do not need to be logged in, just powered on). | 8 a.m. to 5 p.m. Help Desk staff available by phone (773.508.4487) and email (helpdesk@luc.edu) |
10 a.m. to 12 p.m. Introduction to Outlook and Lync, LSC (registration required) 1 p.m. to 2:30 p.m. Advanced Outlook for Administrative Assistants, LSC (registration required) |
| Friday, May 17 |
6 p.m. GroupWise taken offline; email will be unavailable for several hours. All mail received after this time will be stored and delivered via Outlook once that system is up and running. |
8 a.m. to 5 p.m. Students can also get on-site support through ResNet |
|
| Saturday, May 18 |
Your new Outlook account will be available to send and receive messages, though some messages and features may still be in transition. Click here to begin. 9:30 a.m. You can begin reconnecting your mobile devices at this time (step-by-step instructions). |
9 a.m. to 5 p.m. Help Desk staff available by phone (773.508.4487) and email (helpdesk@luc.edu) |
|
| Sunday, May 19 |
|
9 a.m. to 5 p.m. Help Desk staff available by phone (773.508.4487) and email (helpdesk@luc.edu) |
|
| Monday, May 20 |
Loyola's migration to Microsoft Exchange is nearly complete. Your new account is now available, though we continue to fine tune a few features, including delegates and calendars. Additional information will be sent via email on Monday, May 20. We thank you for your patience as we finish the upgrade process. The Archive Request Form is available for faculty and staff who need older archived messages (those dated on or before March 30, 2011) moved into Outlook. Processing will begin this week, but may take several weeks. See More About Your Archives. |
9 a.m. to 5 p.m. 7 a.m. to 10 p.m. Students can also get on-site support through ResNet |
10 a.m. to 12 p.m. Introduction to Outlook and Lync, WTC (registration required) 1 p.m. to 2:30 p.m. Advanced Outlook for Administrative Assistants, WTC (registration required) |
| Tuesday, May 21 |
|
9 a.m. to 5 p.m. 8 a.m. to 5 p.m. Students can also get on-site support through ResNet |
|
| Wednesday, May 22 |
|
9 a.m. to 5 p.m. 8 a.m. to 5 p.m. Students can also get on-site support through ResNet |
|
| Thursday, May 23 |
|
8 a.m. to 5 p.m. Students can also get on-site support through ResNet |
10 a.m. to 12 p.m. Introduction to Outlook and Lync, LSC (registration required) 2 p.m. to 4 p.m. Introduction to Outlook and Lync, WTC (registration required) |
| Friday, May 24 |
|
9 a.m. to 5 p.m. Students can also get on-site support through ResNet |
|
| Tuesday, May 28 |
|
8 a.m. to 5 p.m. Students can also get on-site support through ResNet |
10 a.m. to 12 p.m. Introduction to Outlook and Lync, LUMC (registration required) 1 p.m. to 2:30 p.m. Advanced Outlook for Administrative Assistants, LUMC (registration required) |
