Loyola University Chicago

Information Technology Services

About the Voicemail Upgrade

Welcome to Unified Messaging!

Loyola's recent migration to Microsoft Exchange brought us new email, calendaring, and collaboration tools. The final phase of this upgrade—a move to unified messaging voicemail—went live in March 2014.

"Unified messaging" is the integration of different electronic messaging and communications technologies, such as e-mail and voicemail, into a single interface, accessible from a variety of different devices. In the past, different technologies delivered messages through their own systems, which couldn’t interact with each other. With unified messaging, however, you can access email, voicemail, calendars, and contacts anywhere, on any device. You can hear your email and calendar items over the phone or listen to your voicemail messages from within your Outlook inbox.

If you need assistance with your unified messaging voicemail account, please contact the Help Desk at helpdesk@luc.edu or 773.508.4487.