Loyola University Chicago

Information Technology Services

Loyola Moves to Microsoft Exchange

Migration Brings New E-mail, Voicemail, and Collaboration Tools

In 2013, Loyola upgraded its email system from GroupWise to Microsoft Exchange. The change in platforms positions Loyola to take advantage of anytime, anywhere communication and provide for more collaborative interactions via email, messaging, conferencing, and other tools.


Outlook is the e-mail and calendar client included with the Microsoft Office suite of programs. It can be used to send and receive email messages, schedule meetings, manage contacts and tasks, and much more. Loyola moved from GroupWise to Outlook as part of its recent email upgrade. More >

IM, Conferencing, Collaboration

Microsoft Lync is a unified communications service that provides instant messaging along with web, voice, and video conferencing. Features also include presence, for real-time status information about your contacts, and desktop sharing, for instant collaborations. Most Lync services were rolled out as part of Loyola's May 2013 email upgrade; many are integrated directly into Microsoft Outlook. More >


The final phase in our move to a unified messaging environment—the upgrade of Loyola’s voicemail system—went live in March 2014. This step has integrated our telephone and voicemail services with the Microsoft Exchange platform, allowing you to access email, voicemail, calendar, and contacts anywhere, on any device. More >

Questions can be directed to the Help Desk at helpdesk@luc.edu or 773.508.4487.