Information Technology Services (ITS) – Susan Malisch VP\CIO

We fulfill the Loyola Promise by contributing skilled technological expertise and service, providing secure, reliable information and resources, in professional and collaborative consultation.  Information Technology Services will serve as a partner and leader for technology needs and initiatives to enhance learning, teaching, research, and operations for Loyola University Chicago, higher education, and technology communities.

Staff Directory

Departments within the ITS Division

• Office of the VP\CIO
• Business Operations and Administrative Services
• Systems Implementation & Consulting
• Infrastructure Services
• Academic Technology Services
• Enterprise Architecture & Project Management Office

 Office of the VP\CIO

• Susan Malisch – Vice President\CIO
• Sondra Heine – Executive Assistant

 Business Operations and Administrative Services

• Ana Prokic-Kostic – Business Manager

Systems Implementation & Consulting
Kevin Smith – Director
The Systems Implementation and Consulting unit within ITS is responsible for the development, implementation, and support of the Loyola’s business applications and databases. 

• Database Management & Business Intelligence, Charlotte Pullen - Manager
• Web Development & Content Management, Cheryl Heckel - Manager
• Application Development & Systems Integration, Larry Adams - Manager
• Application Integration & Middleware, Walt Slazyk – Manager

Infrastructure Services
Dan Vonder Heide – Director
The Infrastructure Services unit within ITS is responsible for the planning, installation, maintenance, and support of Loyola’s networks, servers, and desktop computers across multiple campuses.

• Network Services, Dave Wieczorek - Manager
• Systems Maintenance & Administration, Jeff Apa - Manager
• Desktop Services, Kathy Ryan – Manager

Academic Technology Services
Bruce Montes – Director
The Academic Technology Services unit within ITS is responsible for the planning and implementation of technology support of Loyola’s academic and classroom and lab systems and for the support of the use of technology by students, faculty, and staff.

• Digital Media Services, Adam Smeets - Manager
• Instructional Technology and Research Support, Tim Walker - Manager
• Help Desk, Alison Stillwell – Manager

Enterprise Architecture & Project Management Office
Jim Sibenaller – Director
The Enterprise Architecture and Project Management Office unit within ITS is responsible for the planning and process of Loyola’s business processes and projects as they relate to technology.  The unit also is responsible for Loyola’s information security initiatives and operations.

• Enterprise Architecture, Business Process Architect
• Project Management, Michelle Dayton - Manager
• Information Security, Jim Pardonek - Information Security Officer