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Loyola University Chicago

Information Technology Services

Audio Conferencing

SPEAKER PHONE

Telecommunications has speaker phones that each department can reserve and use. Contact the Technology Support Center at 8-4ITS or by e-mail at helpdesk@luc.edu to reserve a telephone or with questions regarding speakerphone capabilities.

CONFERENCE CALLING FEATURES OF YOUR TELEPHONE

The CONFERENCE feature of our telephone system allows you to add parties to a call so that you may conduct a telephone conference. For single line sets conferencing is limited to 3 callers and multi-line sets may have up to a six-way conference (you and 5 additional members) See instructions below:

  

AUDIO BRIDGING USING AN OUTSIDE PROVIDER

External bridges conference large groups of callers together both internal and external beyond Loyola’s telephone system capabilities.

Conference Plus

Conferencing Sales Consultant -
Josh Costilow (Main point of contact)
jcostilow@conferenceplus.com
847-413-3451

• Hands-On Training for Audio and Web conferencing
• Sets up New Moderators, Hosts, Presenters
• Pulls Customer Revenue Reports
• Conducts Quarterly and Yearly Reviews
• Assists with Coordinating Calls and Events


TO MAKE A CONFERENCE CALL:

Multi-Line Digital Voice Telephones

Conference calls on multi-line voice telephones can incorporate up to five parties in addition to the person initiating the call.

To Make a Conference Call:

1. Initiate a regular call with one of the conference parties.
2. Press the CONFERENCE button. You will hear a dial tone.
3. Dial the number for the next person you wish to include in the conference call. This number can be internal or external to Loyola. (Remember, though, that any calling restrictions in place for your telephone will limit your calling area or require you to use a long distance authorization code.)
4. Press the CONFERENCE button.
5. Repeat steps 2-4 (up to three more times) until all parties are connected in the same call.

Note - that any call participant, including the person who initiates the conference, can hang up at any time and the others will stay connected. Pressing the DROP button will disconnect the parties on the call in reverse order. In order words, the last party to join the call will be the first call dropped if the DROP button is utilized. Participants who were called into the conference can drop from the call themselves at anytime by hanging up.

Single-line Analog Voice Telephones

Conference calls on single-line voice telephones can incorporate up to two parties in addition to the person initiating the call.

To Make a Conference Call:

1. Press R or flash the switch hook. You will hear the confirmation tone indicating that your present call has been put on hold.
2. Dial the number of the third party and wait for an answer.
3. Once answered, press R or flash the switch hook to begin conference.
4. If you get no answer or the line is busy, press the R button or flash the switch hook to return to the original party.

To Drop a Party. Press R or flash the switch hook. You will remain connected to the original party.

QUESTIONS ?

Contact the Technology Support Center at 8-4ITSor by e-mail at helpdesk@luc.edu with questions regarding Loyola’s audio conference services.



Loyola

Information Technology Services
1032 W. Sheridan Ave. · Chicago, IL 60660 · 773.508-4ITS

InfoServices@luc.edu

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