It is recommended that you use the same computer each time while using Adobe Connect. This guarantees that all software needed for running Adobe Connect is successfully installed and capable of running with no issues.
A wired internet connection will provide the most uninterrupted service. If only wireless is available, be sure to use a fast and reliable internet connection, such as a public library or school campus.
For each new session, make sure your notes have been exported and the chat pod has been cleared from previous sessions. You may also copy and paste any information from the session into a Word document.
Limit the number of active webcams to 4-5 at the most. Running more than five may result in bandwidth issues that will slow down the video from webcams. Recommended webcams include the Logitech C525 and C920.
A USB headset with built-in headphones and microphone is highly recommended; the headset helps eliminate audio feedback loops. Recommended headsets include the Logitech H390 and H800.
To avoid possible audio feedback issues from occurring, mute your microphone when it's not in use.
Make sure other programs that use your microphone or webcam (iChat or Skype) are closed and not running. Other programs may refuse to allow Adobe Connect access to webcams and microphones if they are still running.
At the beginning of every session, check the sound and microphone system with every participant to be sure questions are being heard and responses are clearly spoken.
Assign one or two students to remind you when class begins to record the session.
Instructional Technology and Research Support (ITRS)
Division of Information Technology Services
1032 W. Sheridan Ave. · Granada Center, Room 240 · Chicago, IL 60660
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