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Loyola University Chicago

Instructional Technology & Research Support

Information Technology Services

Adobe Connect

Quick Links:  System Requirements, Recommended Equipment, Video Equipped Classrooms, Obtain a Host License, Session 1 - Training Information, Session 2 - Training Information, Session 3 - Training Information, Help Documentation

What is Adobe Connect?

Adobe Connect was adopted by Loyola for the purposes of providing the university community with a web conferencing solution for conducting synchronous online classes and meetings. It allows for flexibility in delivering rich content including streaming audio, video, and slide show presentations. The application also offers many tools for collaboration such as whiteboarding, document sharing, and live polling. Uploaded content is maintained for future meetings and sessions can be recorded for later viewing.

In the Fall of 2013, Loyola conducted a survey of those faculty utilizing the Adobe Connect platform.  The most common uses of Adobe Connect are represented in the graph below:  

Additional survey information and results can be found here:  Adobe Connect Faculty Survey Executive Summary

What are the system requirements for using Adobe Connect?

Loyola is currently using Adobe Connect 9. It requires an Internet connection, a web browser, and Adobe Flash Player 10.3 or later. The web-based platform supports nearly any operating system including Windows, Macintosh, Linux, and Solaris; as well as the most widely used browsers such as Internet Explorer, Firefox, and Safari. A webcam and microphone are also strongly recommended for hosting a meeting. For more information, visit Adobe Connect 9 Tech Specs: http://www.adobe.com/products/adobeconnect/tech-specs.html.

Adobe Systems has created a tool to test a computer for compatibility with Adobe Connect. To begin this process, visit Test Meeting Connection: https://connect.luc.edu/common/help/en/support/meeting_test.htm.

Adobe Connect also requires an Add-in for meeting hosts. The Test Meeting Connection will verify installation. To download manually, visit Adobe Connect Updates: http://www.adobe.com/support/connect/updaters.html.

PLEASE NOTE: Adobe has announced Google Chrome 21 browser incompatibility with Adobe Connect Add-in on Windows:  http://helpx.adobe.com/adobe-connect/kb/google-chrome-21-browser-incompatibility.html

Recommended Equipment

Video Equipped Classrooms

How can Adobe Connect enhance the teaching and learning experience?

An Adobe Connect session can be "the next best thing to being there." It provides the opportunity to teach and collaborate anytime, anywhere. Here are some possible benefits:

How do I obtain a host license for Adobe Connect?

A host license is required in order to create and lead online meetings. Faculty who are actively teaching at Loyola and successfully complete a set of workshops will be assigned a host license by an Adobe Connect system administrator. A license is valid for up to one year and can be renewed each May by completing a brief questionnaire. Listed below is a description and schedule for each of the required workshops. Please note for training purposes, host licenses are assigned at the conclusion of Session 1. Please note that sessions may be canceled up to 24 hours in advance due to low enrollment (<3).

Administrators and staff who are interested in obtaining a temporary host license for webinars or meetings should visit http://www.luc.edu/webinar.

Session 1: Introduction to Adobe Connect for Faculty

This session provides an overview of Adobe Connect as it relates to a synchronous online learning platform. It has been divided into three sections: Administration, Design, and Facilitation. Participants will depart with the skills necessary to start creating their own meetings. No previous experience is required.

Administration focuses on managing virtual meeting spaces. Faculty will learn how to create new meetings, populate with attendees, distribute invitations, and monitor meeting recordings. This section also includes integration with Sakai. Design showcases the tools and templates available within Adobe Connect. The presenters will demonstrate many of these features and provide suggestions for designing meeting layouts. Facilitation walks through the process of hosting a meeting. Faculty will gain a perspective on multitasking during a meeting. This may include changing meeting roles, enabling audio/video for attendees, monitoring chats, and presenting content.

Upcoming workshop schedule:


Session 2: Facilitating an Adobe Connect Live Classroom Session

This session builds on the foundation of the introductory workshop. Enrollment is limited to no more than five participants per workshop. The primary purpose is to provide faculty with an opportunity to practice facilitating a synchronous class session using Adobe Connect. Successful completion of Session 1 is required.

Each faculty member will lead a 5-10 minute practice segment from a lesson. This will be followed by five minutes for colleagues to provide helpful feedback to the presenter. The session will be recorded and made available for review shortly thereafter. Listed below are some ideas to consider when pulling together a practice segment. This list is by no means all inclusive.

Welcome and test connection: During the first class session, it is often helpful to welcome students and have them confirm their equipment is working properly. Try activating your own camera, welcoming students to the class, and pinpointing those students who are having difficulty with the technology.

Student introductions: Ask students to briefly introduce themselves. Practice activating audio/video for students and facilitating introductions.

Narrate a PowerPoint presentation: Practice uploading a PPT file in the Share pod and navigating through a series of slides. Consider using a Chat pod for Q&A and/or activating students' audio for live discussion.

Use the whiteboard: Practice opening a whiteboard session in the Share pod to teach a lesson or begin a collaborative activity. Consider using a Chat pod for Q&A and/or activating students' audio for live discussion.

Share desktop: Practice using the Share pod to "share" your desktop with students to conduct virtual tours, collaborate on documents, or perform demonstrations. Consider using a Chat pod for Q&A and/or activating students' audio for live discussion.

Poll students: Practice using the Poll pod to anonymously survey students on related topics. Consider using the Chat pod for Q&A and/or activating students' audio for live discussion.

Upcoming workshop schedule:


Session 3: Adobe Connect Troubleshooting and Advanced Features for Faculty

This session has been divided into two sections: Troubleshooting and Advanced Features. Enrollment is limited to no more than ten participants per workshop. Successful completion of Session 1 is required.

The first section focuses on technical difficulties commonly reported by faculty and students. The presenters will provide troubleshooting tips for audio and video, attendee management, and presenting content. Participants will also have the opportunity to ask any lingering questions about the features within Adobe Connect.

The second section introduces faculty to some of the advanced features within Adobe Connect that were not covered in Sessions 1 or 2. The presenters will provide an overview of breakout rooms, collaborative screen sharing, and playing video content. Participants may receive hands-on experience using some of these more advanced tools.

Upcoming workshop schedule:


Cohort Model

A customized cohort can be designed for academic departments with five or more individuals interested in obtaining an Adobe Connect host license. Depending on facilitator and lab availability, workshops will be scheduled at convenient times when all cohort members can participate. The sponsoring department will also have the option of whether the first session is offered online or in a computer lab. Please allow 6-8 weeks lead time before the cohort is slated to begin. For more information, send an email to itrs@luc.edu.

Where can I find additional resources on Adobe Connect?

A number of Adobe Connect resources continue to be developed internally at Loyola to help support faculty, staff, and students. Adobe Systems has also released an abundance of documentation and training materials that may be helpful. In addition, several articles have been written on best practices for web conferencing. Links for many of these resources are listed below. Every effort will be made to keep this list current. Other suggestions are always welcome. Please send via email to itrs@luc.edu.

Faculty drop-in support

Internal documentation:

Vendor documentation:


Instructional Technology and Research Support (ITRS)
Division of Information Technology Services
1032 W. Sheridan Ave. · Granada Center, Room 240 · Chicago, IL 60660
25 E. Pearson St. · Corboy Law Center, Room 731 · Chicago, IL 60611

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