Loyola University Chicago

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Loyola University Chicago

Instructional Technology & Research Support

Information Technology Services

Employment

Classroom Assistant

Summary: This position provides general support for the 300 centrally controlled electronic classrooms and learning spaces. Responsibilities include completing regular checks of electronic spaces, troubleshooting equipment issues, delivering portable equipment, bridging video conferences, conducting tutorials, and providing other assistance as needed. Classroom Assistants may also be asked to support additional instructional systems and to help with research initiatives. To perform this job successfully, individuals must have good oral and written communication skills, a willingness to work as part of a team, and be highly motivated to support faculty with integrating technology into teaching and learning. Some technical experience is required.

Responsibilities:

Technical Skills: The position requires familiarity with a wide range of presentation equipment including projectors, video cameras, media players, interactive whiteboards, and portable devices such as laptops and tablets. Additional experience with any of the following is considered a plus: Adobe Connect, Sakai CLE, multimedia control systems, video conferencing systems, and clickers.

Reports to: Classroom Assistants receive daily directives from ITRS Classroom Technicians, Educational Technologists, and Technology Coordinators. All ITRS staff and student workers report to the Manager of Instructional Technology & Research Support.

Hours: Normal hours of operation are M-F, 7:00AM to 9:00PM at LSC and M-F, 7:30AM to 10:00PM at WTC. A smaller staff operates on Saturdays, 8:00AM to 3:00PM at LSC and 8:00AM to 5:00PM at WTC. Students may work no more than 19.5 hours per week during the fall and spring semesters. On average, a Classroom Assistant is scheduled for 10-15 hours per week. Additional hours may be available over breaks and the summer. During this time, students are allowed to log up to 37.5 hours per week.

Hiring: ITRS is currently seeking candidates for the Summer and Fall 2014 semester. New hire training will be scheduled ASAP. Priority is given to candidates who are flexible with scheduling and open to working on both campuses. Federal Work Study (FWS) is not a requirement for this position. However, if a new hire is eligible FWS will be applied. Rate of pay commensurate with experience.

To Apply: Send letter of interest and current resume to kchavez@luc.edu or visit www.luc.edu/career to apply online. Please indicate your availability to start new hire training.


Research Assistant

Summary: This position provides data management support for ITRS staff. Primary responsibilities include designing and running processes to extract, summarize, and visually display data from system and usage logs, and from various systems using SQL and Excel. Additional responsibilities may entail administering web-based online teacher course evaluations using Snap Professional, creating/managing datasets using Excel and SPSS, and responding to support calls. Data Assistants may also be asked to support classroom technology and to help with general administrative tasks. To perform this job successfully, individuals must have good oral and written communication skills, a willingness to work as part of a team, and be highly motivated to support faculty with integrating technology into teaching, learning, and research. Some technical experience is required.

Responsibilities:

  • Designs and runs processes to extract, summarize, and visually display data from system and usage logs, and from various systems using SQL and Excel
  • Deploys and administers web-based online teacher course evaluations using Snap Professional
  • Creates and manages datasets using Excel and SPSS
  • Responds to phone, email, call log requests promptly; follows up on requests in a timely matter
  • Additional responsibilities as assigned which may include supporting classroom technology and helping out with general administrative tasks
Experience:
  • Knowledge of the advanced features in Excel including pivot tables and macros
  • Basic understanding of SQL
  • Prior experience with web-based survey applications such as Snap, Opinio, and Survey Monkey
  • Some experience with medium to large datasets including cleaning datasets, manipulating data, running queries, and deriving descriptive analyses
  • General familiarity with simple univariate and bivariate statistics, as well as some experience with analyzing, summarizing, and presenting the results of data analysis

Technical skills: The position requires familiarity with Microsoft Office Suite, SQL, Snap Professional, and SPSS. Additional experience with any of the following applications is considered a plus: HLM, Lisrel, Minitab, NVivo, SAS, STATA, SYSTAT, Opinio, Survey Monkey, Blackboard Learn, Sakai, and iTunes U.

Reports to: Data Assistants receive daily directives from the ITRS Senior Analyst and Senior Educational Technologist. All ITRS staff and student workers report to the Manager of Instructional Technology & Research Support.

Hours:  Normal office hours are 8:00AM to 5:00PM. Students may work no more than 19.5 hours per week during the fall and spring semesters. On average, a Data Assistant is scheduled for 12-15 hours per week. Additional hours may be available over breaks and the summer. During this time, students are allowed to log up to 37.5 hours per week.

Hiring:  ITRS is currently seeking candidates for the Summer and Fall 2014 semester. New hire training will be scheduled ASAP. Federal Work Study (FWS) is not a requirement for this position. However, if a new hire is eligible FWS will be applied. Rate of pay commensurate with experience.

To Apply:  Send letter of interest and current resume to kchavez@luc.edu or visit www.luc.edu/career to apply online. Please indicate your availability to start new hire training. 

Loyola

Instructional Technology and Research Support (ITRS)
Division of Information Technology Services
1032 W. Sheridan Ave. · Granada Center, Room 240 · Chicago, IL 60660
25 E. Pearson St. · Corboy Law Center, Room 731 · Chicago, IL 60611

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