Loyola University Chicago

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Suzy Fox
Title: Associate Professor and Chair HRER
Office #: MH 412
Phone: 312-915-7518
E-mail: sfox1@luc.edu
Web: Personal Home Page


PERSONAL INFORMATION

Degrees

  • 1998 Ph.D. in I/O Psychology. Paul Spector, Dissertation Supervisor.University of South Florida, Tampa, Florida;
  • 1996 MA, PsychologyUniversity of South Florida, Tampa, Florida; 1993 MBA (Focus: Management and Organizational Behavior)University of South Florida, Tampa, Florida;
  • 1973 BA, PsychologyReed College, Portland, Oregon

Research Interests
My primary research interests center around the well-being of employees in the workplace.

Counterproductive Work Behavior, Bullying, and Job Stress

  • Stressor-emotion model of counterproductive work behavior (CWB)
  • Measurement of counterproductive work behavior (development of CWB-C)
  • Racial/ethnic bullying
  • Work/family conflict, and job stress

Emotion in the Workplace

  • Affective and behavioral responses to organizational frustration and injustice
  • Measurement of job-related affective well-being (development of JAWS)
  • Affective responses to perceived job characteristics
  • Emotional intelligence and work success

International Workplace Issues

  • Successful Women Worldwide Core Research Consortium: comparison of cultural, personal, and experiential characteristics of professionally successful women throughout the Americas
  • Cultural differences affecting people’s work experiences
  • Comparative HR practices across nations
  • HR management in multinational enterprises

Ethics

  • Diversity and discrimination
  • Organizational responses to bullying and emotional abuse
  • Power and agency in organizational life
  • Disintegration of the traditional psychological contract between employer and employee
  • Managerial bias and conflicts within the roles of scientist-practitioner, organizational consultant or employee, and humanistically oriented psychologist

Professional Associations

  • Associate Editor, Human Relations, Tavistock Institute, London, England
  • Academy of Management
  • Society for Industrial/Organizational Psychology
  • American Psychological Association
  • Successful Women Worldwide Core Research Team
  • SHRM / Global Forum 
  • Global Business and Technology Association
  • Midwest Business Administration Association
  • Chicago Industrial/Organizational Psychologists

Professional Activities

  • Member of panel reviewing new Handbook of Organization Studies
  • Reviewer for Human Relations, Journal of Occupational and Organizational Psychology, Journal of Occupational Health Psychology, Leadership Quarterly, International Conference on Emotions in the Workplace, SIOP, Academy of Management.
  • Loyola committees: Undergraduate Curriculum Committee, Gannon Center Women in Business Annual Conference Committee, HRIR Curriculum Committee.

Awards

  • Loyola University Summer Stipend for 2003 for the Successful Women Worldwide research project

Courses Taught

  • Cross-Cultural Issues in Work Behavior
  • Ethics of Employment and Diversity
  • Global HRM
  • Organizational Behavior
  • Managing People in Organizations

Research Listings   


REFEREED PUBLICATIONS
"Bullying and Mobbing in the Workplace and the Potential Role Of Mediation and Arbitration Pursuant to the Proposed National Employment Dispute Resolution Act," Arbitration 2007 Workplace justice for a changing environment: Proceedings of the Sixtieth Annual Meeting National Academy of Arbitrators, 2009, Co-Authors: Stallworth, L.E.
"When Counterproductive Work Behavior and Organizational Citizenship Behavior Co-Occur: A Demand-Attribution Theory," Proceedings of Southern Management Association, 2008, Co-Authors: Spector, P.E.
"Instrumental Counterproductive Work Behavior and the Theory of Planned Behavior: A Cognition-Based Approach to Complement Affect-Based Theories of CWB," Proceedings of Southern Management Association, 2008, Co-Authors: Spector, P.E.
"The Battered Apple: An Application of Stressor-Emotion-Control/Support Theory to Teachers’ Experience of Violence and Bullying," Proceedings of Southern Management Association, 2008, Co-Authors: Stallworth, L.E.
"Career Success and Satisfaction: A comparative study in nine countries," Women in Management Review, 22, 2007, Co-Authors: Punnett, Duffy, Miller, Gregory, Lituchy, Monserrat, Olivas-Lujan, Santos
"Does Your Coworker Know What You're Doing? Convergence of Self- and Peer-Reports of Counterproductive Work Behavior.," International Journal of Stress Management, In Press: Vol. 14, February 2007. Co-Authors: Spector, P.E., Goh, A. & Bruursema, K.
"Exploring Career-Life Success and Family Social Support of Successful Women in Canada, Argentina and Mexico.," Career Development International, In Press: Vol 12, February 2007. Co-Authors: Lirio, P., Lituchy, T.R., Monserrat, S.I. & Olivas-Lujan, M.R. with Duffy, J.A., Gregory, A., Punnett, B.J. & Santos, N.
"The Dimensionality of Counterproductivity: Are All Counterproductive Behaviors Created Equal?", Journal of Vocational Behavior, 68(3), 446-460, 2006, Co-Authors: Spector, P.E., Penney, L.M. Bruursema, K., Goh, A. & Kessler, S.
"Successful Women of the Americas: The Same or Different?," Management Research Notes, 29, 552-572. 2006, Co-Authors: Duffy, J., Punnett, B.J., Gregory, A., Lituchy, T., Monserrat, S.I., Olivas Lujan, M.R., Santos, N.M. & Miller, J.
"How effective is an apology in resolving workplace bullying disputes?," Dispute Resolution Journal, 61(2), 54-63, 2006, Co-Authors: Stallworth, L.
"Five Dimensions of Counterproductive Work Behavior Related To Job Stressors and Strains.," Proceedings, Southern Management Association, Clearwater Beach, FL., October 2006, Co-Authors: Spector, P.E., Goh, A. & Bruursema, K.
"Career Success in a Cross-Cultural Context: Gender-Sensitive Theoretical Perspectives," Proceedings, Academy of International Business, Bath, UK, April, 2005 , Co-Authors: Lituchy, T., Olivas-Luj�n, M.R., Duffy, J., Gregory, A., Monserrat, S.I., Punnett, B.J., Oppenheimer, R., Reavley, M.
"Successful Academic Woman in the Americas: Human and social," Proceedings, National Academies Convocation on Biological, Social,and Organizational Contributions to Science and Engineering Success, 2005, Co-Authors: Olivas Lujan, Gregory, Miller, Duffy, Lituchy, Monserrat, Punnet
"Employee Perceptions of Internal Conflict Management and ADR Processes in Preventing and Resolving Incidents of Workplace Bullying: Ethical Challenges For Decision-makers in Organizations," Employee Rights and Employment Policy Journal of Kent Law School, Vol. 8, pp. 375-405, 2005, Co-Authors: Stallworth
"Racial/Ethnic Bullying: Exploring Links Between Bullying and Racism in the U.S. Workplace," Journal of Vocational Behavior, Vol. 66, pp. 438-456. 2005, Co-Authors: Stallworth, L.E.
"Reducing Subjectivity in the Assessment of the Job Environment: Development of the Factual Autonomy Scale FAS," Journal of Organizational Behavior, Vol 24, pp. 1-16, 2003, Co-Authors: Spector, P.E.
"Successful Women in Mexico and the United States: The Same or Different?," Proceedings, Global Business and Technology Association Conference, Budapest, July 2003, Co-Authors: Olivas-Lujan, M., & Lituchi, T.
"Indian Women As Expatriates in the U.S.," Proceedings, Global Conference on Business and Economics, London, July 2003, Co-Authors: Shah, K.P.
"Contrasting Successful Women in the Americas: US and West Indies.," Proceedings, European Applied Business Research Conference meeting in Venice, June 2003, Co-Authors: Duffy, J., Punnett, B.J., Miller, J., Lituchy, T., Gregory, A., Olivas Lujan, M.R., Fernandes dos Santos, N.M.
"An Emotion-Centered Model of Voluntary Work Behavior: Some Parallels Between Counterproductive Work Behavior (CWB) and Organizational Citizenship Behavior (OCB)," Human Resource Management Review, 12(2), 2002, Co-Authors: Spector, P.E.
"Real-World Reactions To Work-Life Balance Programs: Lessons for effective implementation," Organizational Dynamics, 2002, Co-Authors: Nord, W.R., Phoenix, A. & Viano, K.
"Building an Interpretive Model of Extra-Role Work Behavior," International Review of Selection and Assessment, 2002, Co-Authors: Miles, D., Spector, P., & Borman, W.
"Emotions in the Workplace: The Neglected Side of Organizational Life," Human Resource Management Review, 2002, Co-Authors: Spector, P.E.
"Counterproductive Work Behavior (CWB) in Response to Job Stressors and Organizational Justice: Some Mediator and Moderator Tests for Autonomy and Emotions," Journal of Vocational Behavior, 59, 2001, Co-Authors: Spector, P.E., Miles, D.
"Using the Job-Related Affective Well-Being Scale (JAWS) to Investigate Affective Responses to Work Stressors," Journal of Occupational Health Psychology, 5, 2000, Co-Authors: Van Katwyk, P.T., Spector, P.E. & Kelloway, E.K.
"Relations of Emotional Intelligence, Practical Intelligence, General Intelligence, and Trait Affectivity with Interview Outcomes: It's Not All Just 'G'," Journal of Organizational Behavior, 21, 2000, Co-Authors: Spector, P.E.
"The Role of Negative Affectivity in Employee Reactions to Job Characteristics: Bias Effect or Substantive Effect?," Journal of Occupational and Organizational Psychology, 72, 1999 , Co-Authors: Spector, P. E., Van Katwyk, P.T.
"A Model of Work Frustration-Aggression," Journal of Organizational Behavior, 20, 1999 , Co-Authors: Spector, P.E.
PAPERS PRESENTED AT PROFESSIONAL MEETINGS
"Teachers’ Experience of Violence and Bullying: An Application of Stressor-Emotion-Control/Support Theory," European Academy of Occupational Health Psychology Conference, Valencia, Spain., November 13 2008, Co-presenting: Stallworth, L.E.
"The Battered Apple: An Application of Stressor-Emotion-Control/Support Theory to Teachers’ Experience of Violence and Bullying," Southern Management Association, St Petersburg Beach, FL, October 31 2008, Co-presenting: Stallworth, L.E.
"Instrumental Counterproductive Work Behavior and the Theory of Planned Behavior: A Cognition-Based Approach to Complement Affect-Based Theories of CWB," Southern Management Association, St Petersburg Beach, FL, October 31 2008, Co-presenting: Spector, P.E.
 "When Counterproductive Work Behavior and Organizational Citizenship Behavior Co-Occur: A Demand-Attribution Theory," Southern Management Association, St Petersburg Beach, FL, October 31 2008, Co-presenting: Spector, P.E.
"Our research is not enough: the struggle to define workplace bullying in pursuit of viable solutions," Association on Employment Practices and Principles (AEPP), Chicago, October 2 2008
"Lessons from Polar Winds to Tropical Breezes: Training Women for Professional Success," Keynote speaker for SIETAR: Society for Intercultural Education, Training and Research, Chicago, May 3 2008
"Defining workplace bullying: issues of pervasiveness, power, and triviality.," Work, Stress, and Health 2008 Conference, March 6-8, 2008, Co-presenting: Stallworth, L.E
"Teachers’ Experience of Stress, Violence, and Bullying.," Work, Stress, and Health 2008 Conference , March 6-8, 2008, Co-presenting: Stallworth, L.E., Tenbruggencate, D. & Colbert, M.
"Race and Ethnicity as Factors in Workplace Bullying," Work, Stress, and Health 2008 Conference. , March 6-8, 2008, Co-presenting: Stallworth, L.E
"The ‘No Asshole Rule’: The Current Status of Organization Sponsored Anti-Bullying Policies and The Potential Need for Anti-Bullying Legislation ," American Bar Association/Chicago Chapter Committee on Employees Rights and Responsibilities. CLE Workshop, Feb. 7, 2008, Co-presenting: Stallworth
"Necessity is the mother of behavior: Organizational constraints, CWB and OCB," Academy of Management, August 6, 2007, Co-presenting: Spector, Bruursema, Kessler & Goh
"Toward the prevention of workplace violence: Teaching about bullying at work," National Communication Association, Nov. 15, 2007
"The arbitration and mediation of bullying disputes in the workplace," National Academy of Arbitrators, May 24, 2007, Co-presenting: Stallworth
"Deviant and Citizen: Same Actor Two Roles?," Academy of Management, Atlanta, GA, August 11-16, 2006
"Successful Academic Women in the Americas: How Different Are They from Other Thriving Professionals?," Academy of Management, Atlanta, GA, August 11-16 2006 , Co-presenting: Olivas-Lujan, M.R.; Gregory, A.; Lituchy, T.R.; Monserrat, S.I.; Miller, J.; Duffy, J.A.; Punnett, B.J.; & Santos, N.M.B.F.
"Polar Winds to Tropical Breezes: Developing Training Modules for Women Managers and Entrepreneurs. Professional Development Workshop," Academy of Management, Atlanta, GA, August 11-16 2006 , Co-presenting: Punnett, B.J., Duffy, J., Gregory, A., Lituchy, T., Monserrat, Silvia Inez, Olivas Lujan, M.R., & Fernandes dos Santos,
"Five dimensions of counterproductive work behavior related to job stressors and strains," Southern Management Association, Clearwater Beach, FL, October 2006 , Co-presenting: Spector, P.E., Goh, A. & Bruusema, K
"The Good, the Bad, (and this may get Ugly): Do Good Citizens Perform Counterproductive Work Behavior?," Academy of Management, Honolulu, August 2005
"Successful Women of the Americas: The Same or Different?," Successful Women Symposium. Sam Houston State University, Huntsville, TX, February 2005
"Strengths and weaknesses of an International Virtual Team: A Review and a Case Study," The 3rd International Business Information Management (IBIMA) Conference, Cozumel, Mexico., December: co-author but non-presenter 2004 , Co-presenting: Monserrat, S.I., Lluna, H.E., Olivas-Luj�n, M.R., Duffy, J, Gregory, A., Lituchy, T., Punnett, B.J., & Santos, N.M
"Successful Women Entrepreneurs in The Americas," European Institute for the Advanced Studies in Management, Brussels, November: Coauthor but non-presenter 2004 , Co-presenting: Lituchy, T., Duffy, J., Gregory, A., Lituchy, T., Olivas-Luj�n, M.R., Punnett, B.J., & Santos, N.M.

"Bullying, Emotions, And Justice In The Workplace," Academy of Management, New Orleans, August 2004 , Co-presenting: Stallworth

"Stressor-Emotion Theory of Counterproductive Work Behavior," Academy of Management, New Orleans, August 2004 , Co-presenting: Spector

"Bullying, Racism, and Power: An Investigation of Racial/Ethnic Bullying in the U.S. Workplace," Society for Industrial/Organizational Psychology, Chicago, April 2004 , Co-presenting: Stallworth

"The Potential Utility Of Internal Conflict Management and ADR Processes in Preventing and Resolving Incidents of Workplace Bullying: An Ethical Challenge For Decision Makers in Organizations," Midwest Business Administration Association, Chicago , March 2004 , Co-presenting: Stallworth

"Challenges of Virtual Teamwork: The Successful Women Worldwide (SWW) Global Research Project," Concordia University, Montreal, June 2004

"International Internet Collaboration in Management teaching and Research," Academy of Management, Seattle, August 2003 , Co-presenting: Duffy, J. & Olivas-Lujan, M.

"Emotional Experience at Work: Assessing Emotions with the Job-Related Affective Well-being Scale (JAWS)," Southern Management Association, Clearwater Beach, FL, November 2003 , Co-presenting: Spector, P.E.

"Successful Women in Mexico and the United States: The Same or Different?," Global Business and Technology Association Conference, Budapest, July 2003 , Co-presenting: Olivas-Lujan, M., & Lituchi, T

"Collaboration of Management Academicians Through the Democracy of the Internet.," Academy of Management, August 2003 , Co-presenting: Olivas-Lujan, M.

"Indian Women As Expatriates in the U.S.," Global Conference on Business and Economics, July 2003 , Co-presenting: Shah, K.P.

"Successful Women Across Cultures: The Same or Different?," CIBER (Center for International Business Education and Research, University of Illinois, March 2003

"Vital but Neglected Topics in Workplace Deviance Research ," Society for Industrial/ Organizational Psychology, April 2003 , Co-presenting: Goh, A., Bruursema, K. & Spector, P.E.

"Comparisons of Self and Co-worker Reports of Counterproductive Work Behavior," Society for Industrial/ Organizational Psychology, April 2003 , Co-presenting: Goh, A., Bruursema, K. & Spector, P.E.

"Multi-country, Virtual Research Teams: The Successful Women Worldwide Project," International Western Academy of Management, Lima, Peru, July 10 2002 , Co-presenting: Duffy, J., Gregory, A, Santos, N., Punnett, B.J.

"Workshop: Keys to Success: Qualities of Successful Women that Connect Across Borders," 5th Annual Women in Business Conference. Loyola University Chicago, October 2002

"Workshop: What to Stress for Success," 4th Annual Women in Business Conference. Loyola University Chicago, October 2001

"An Integrated Job Stress / Emotions Model of Voluntary Work Behavior (VWB)," Organizational Health Psychology Colloquium, University of South Florida, Tampa, Florida, August 2001

"An Empirical Investigation of an Emotion-Centered Model of Voluntary Work Behavior: Parallels Between Counterproductive Work Behavior and Organizational Citizenship Behavior," Society for Industrial-Organizational Psychology San Diego, April 2001 , Co-presenting: Spector, P.E.

"Getting Down to the Nitty Gritty: Lessons for Human Resource Management," International Conference: Labor Market in the New Millenium, University of Gdansk, Gdansk, Poland, March 17 2001 , Co-presenting: Nord, W.

"Emotions as Mediators of Voluntary Behaviors in Organizations," Central Institute of Labor Protection, Warsaw, Poland, March 20 2001 , Co-presenting: Spector, P.E.

"Successful Women Worldwide: A New Time for Understanding," Professional Development Workshop, Academy of Management, Toronto, 2000 , Co-presenting: SWW Core Research Group

"Where�s the Intelligence in Emotional Intelligence?," Academy of Management, Toronto, 2000

"Emotions As Mediators of Voluntary Behavior in Organizations," Society for Industrial-Organizational Psychology, New Orleans, 2000

"Disparate Treatment and the Issue of Improper Motivation: Comments on the Case of Michelle Worker," 21st Annual National Conference on Law and Higher Education, Clearwater Beach, Florida, 2000

"Examining the role of affective disposition in perceptual, emotional, and behavioral processes associated with Counterproductive Work Behavior (CWB)," Academy of Management, Chicago, August 1999 , Co-presenting: Spector, P.E., Miles, D.

"An affect- and perception-based model of counterproductive work behavior," Society for Industrial-Organizational Psychology, Atlanta, April 1999 , Co-presenting: Spector, P.E., Miles, D.

"Emotional Intelligence and Interview Outcomes," First International Conference on Emotions and Organizational Life, San Diego, August 1998 , Co-presenting: Spector, P.E.

"Anger and anxiety as predictors of counterproductive behavior," Society for Industrial-Organizational Psychology, Dallas, 1998 , Co-presenting: Spector, P.E.


BOOKS AND MONOGRAPHS
From Polar Winds to Tropical Breezes: Successful Professional Women of the Americas (Edward Elgar) , , 2006, Co-Authors: Punnett, Duffy, Gregory, Lituchy, Monserrat, Olivas Lujan, & Santos

Counterproductive Workplace Behavior: Investigations of Actors and Targets (APA Press) , , 2005 , Co-Authors: Spector, P.E.

CONTRIBUTIONS OR CHAPTERS IN BOOKS
"Comparative study of women small business owners in the Ameericas," Aaltio, Sundin & Kyro eds., Women and Entrepreneurship, (Copenhagen Business School Press ), 2007, Co-Authors: Litychy, Duffy, Monserrat, Gregory, Olivas-Lujan, Punnett, Santos, Reavley & Miller
"Personality, Management/Leadership Styles and Views on Great Leadership," Punnett, B.J., Duffy, J., Fox, S. Gregory, A., Lituchy, T., Monserrat, Silvia Inez, Olivas Lujan, M.R., & Fernandes dos Santos, eds., From Polar Winds to Tropical Breezes: Successful Professional Women of the Americas, (Edward Elgar Publishing, Inc.), 2006 , Co-Authors: Ann Gregory,

"Emotions, Violence and Counterproductive Work Behavior ," E. K. Kelloway, J. Barling, & J. Hurrell eds., Handbook of Workplace Violence, 2006 , Co-Authors: Paul E. Spector,

"The Many Roles of Control in a Stressor-Emotion Theory of Counterproductive Work Behavior.," Perrewe & Ganster eds., Research in Occupational Stress and Well Being, (Elsevier), 2006 , Co-Authors: Spector,

"Successful Women of the United States of America," Punnett, B.J., Duffy, J., Fox, S. Gregory, A., Lituchy, T., Monserrat, Silvia Inez, Olivas Lujan, M.R., & Fernandes dos Santos eds., From Polar Winds to Tropical Breezes: Successful Professional Women of the Americas, (Edward Elgar Publishing, Inc.), 2006 , Co-Authors: Jo Ann Duffy,

"From Polar Winds to Tropical Breezes: The Evolution of the SWA Project," Punnett, B.J., Duffy, J., Fox, S. Gregory, A., Lituchy, T., Monserrat, Silvia Inez, Olivas Lujan, M.R., & Fernandes dos Santos, eds., From Polar Winds to Tropical Breezes: Successful Professional Women of the Americas., (Edward Elgar Publishing, Inc.), 2006

"Successful Women Entrepreneurs in the Americas," I. Aaltio, E.Sundin & P. Kyr� eds., (Women and Entrepreneurship), In Press: Copenhagen, Denmark: Copenhagen Business 2006 , Co-Authors: Lituchy, T., Duffy, J., Monserrat, S.I., Gregory, A., Olivas Lujan, M.R.. Punnett, B.J., Santos, N.M., Reavley, M., Mil,

"Stress, Personality, and Counterproductive Work Behavior (CWB): How Do Environmental and Individual Factors Influence Behavior?," A. Sagie, M. Kolslowsk, & S. Stashevsky eds., Misbehavior and Dysfunctional Attitudes in Organizations, (Palgrave/Macmillan.), co-authors Penney, L. & Spector, P. 2003

"The Individual in Organization Studies: The Great Disappearing Act?," Nord, W. R., Clegg, S. R. & Hardy, C eds., The Handbook of Organization Studies, 1996


BOOK REVIEWS
Cary Cherniss and Mitchel Adler, "Promoting Emotional Intelligence in Organizations: Make Training in Emotional Intelligence Effective," Personnel Psychology, 2002

Jannelle Barlow and Dianna Maul, "Emotional Value: Creating Strong Bonds with Your Customers," Personnel Psychology, 2001


OTHER RESEARCH ACTIVITY
"Bullying and mobbing in the workplace and the potential role of mediation and arbitration pursuant to the proposed National Employment Dispute Resolution Act," Proceedings, National Academy of Arbitrators, 2008, Co-Authors: Stallworth
"Five dimensions of counterproductive work behavior related to job stressors and strains," Proceedings, Southern Management Association, October, 2006, Co-Authors: Spector, Goh & Bruursema
"The Challenge of Managing Voluntary Work Behaviors: Employees' Choices of Work Behaviors Above and Beyond or Beneath the Bar of Required Work Performance," Proceedings, 2001 Meeting of the Midwest Society for Human Resources/Industrial Relations, 2001

"Getting Down to the Nitty Gritty: Lessons for Human Resource Management: Implementing Work-Life Balance Programs," Proceedings, International Conference: Labor Market in the New Millenium, University of Gdansk, Gdansk, Poland, 2001 , Co-Authors: Nord, W.R., Phoenix, A., Viano, K.

"Disparate Treatment and the Issue of Improper Motivation: Comments on the Case of Michelle Worker," Proceedings, 21st Annual National Conference on Law and Higher Education, Clearwater Beach, Florida, 2000