In order to request a fine appeal from Digital Media Services-incurred fines, the following conditions must be met:
- All equipment needs to be returned to the respective Digital Media Services location;
- An email notification from firstname.lastname@example.org with the subject line "Fines for Overdue Digital Media Services Equipment" has been received to your Loyola University Chicago inbox; and
- The fine that is being appealed is currently unpaid and within 15 days of the above notice.
To appeal a fine that meets the criterion above, please submit a fine appeal by clicking here.
As a reminder, fine appeals that are requested based on the following criteria may be declined as they are indicated in the original equipment contract:
- Unaware of the due date/time of my equipment.
Clients are responsible for verifying all items on their contract are accounted for in any equipment loan prior to leaving the lab or the checkout process. After signing an Equipment Loan Contract, a client is responsible for all items listed on said contract. If an item is not returned or is lost, they will be billed to the client as a fine for the full MSRP.
- Appeal submitted outside of the 15-day notification period.
All fines - excluding those to which have been assumed - after posting, may be appealed to the Digital Media Specialist only within fifteen (15) days of receiving notification.
- Renewed my equipment through a reservation that covered the time of my loan.
Renewal requests received through email or telephone will not be accepted. All equipment must be returned to the specified Digital Media Lab by the assigned date and time on a client's signed contract. In order to renew equipment, a new reservation must be made and the equipment must be returned to a DML to verify the equipment and print a new contract.
- Unable to return the equipment to the Lake Shore or Water Tower Campus.
Items that are returned after their assigned time will result in the client receiving an overdue fine for the total time that the equipment is late.
- The fine value is too high.
There is no maximum fine for overdue equipment.